Research preview · Review status ↗

EPG Group: research & sources

Detailed prices, funding duties and employment terms support a complete assessment. Sponsored-worker commitments and broad client indemnities can make exits expensive.

Back to EPG Group overview →

At a glance

Regional EOR

Consider for
Employers seeking Australian and regional hiring with public EOR terms and mobile self-service.
Main trade-off
Client indemnities and work-product risk are broad, while sponsored assignments can carry substantial staged early-exit charges.

Based on public documents and customer accounts. Global provider assessment; service has not been tested.

How this provider scores

How we score ↗

Six global category scores and the supplied final total. These are provider comparisons, not country-specific service tests or customer review stars.

Cost3.4/5
Support3.5/5
Contract terms3.0/5
Payroll3.5/5
Local delivery3.5/5
Cost transparency & FXNot scored

Total: 3.4/5

The final workbook total includes its adjustment and is preserved as supplied. Missing values are not zero. See the provider research below for terms, sources and practical checks.

Current research by topic

Read the findings, their scope and the documents behind them. Scores above link to their supporting evidence.

Country fit & local delivery

Identity country

EPG offers EOR in 34+ countries. Its agreement permits nominees and local third-party employers. Active ABN 67 613 133 163 identifies Easy Payroll Global (2017–2020), then EPG Payroll & HR, renamed EPG Group (Australia) Pty Ltd on 2 April 2026. The privacy notice lists related holdings, staffing, workforce, migration and Expedo entities; these are not separate competitors.

Published document · Sources
Checked 2026-09-16

No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.

Onboarding payroll

EPG claims conditional 48-hour onboarding, Australian visa sponsorship through its migration service, local payroll and benefits. Xemplo offers payslips, time, leave and expenses. The client must consult before material employment changes and fund additional statutory, termination and legal costs. Extra benefits may be allowances. Country correction deadlines, insurer pricing and actual payroll accuracy remain unverified.

Provider statement · Sources
Checked 2026-09-16

No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.

Costs, deposits & currency

Commercial

Published EOR pricing starts at AUD 300 per worker/month with no setup fee. The July 2024 agreement adds employment costs, a conditional bracketed 1% banking fee, tax and prevailing invoice FX without a stated spread. Invoices are due in seven days; the deposit equals the previous monthly payroll. Client-initiated dismissal within six months adds one subscription month. Annual increases after the first anniversary are the greater of CPI or 5%, from 1 July with one month notice. Confirm all terms in the current quote.

Published document · Sources
Checked 2026-09-16

No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.

Payroll that works in practice

Onboarding payroll

EPG claims conditional 48-hour onboarding, Australian visa sponsorship through its migration service, local payroll and benefits. Xemplo offers payslips, time, leave and expenses. The client must consult before material employment changes and fund additional statutory, termination and legal costs. Extra benefits may be allowances. Country correction deadlines, insurer pricing and actual payroll accuracy remain unverified.

Provider statement · Sources
Checked 2026-09-16

No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.

Support & accountability

Support platform

Xemplo provides mobile and desktop self-service, onboarding, payroll dashboards and visa alerts. EPG announced its payroll integration with Xemplo effective 1 April 2026, retaining the team and processes, with AI features planned. HR advisory starts at AUD 200/hour. No binding universal support or uptime commitment was established.

Provider statement · Sources
Checked 2026-09-16

No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.

Customer evidence

Three supplier-selected EOR cases concern EcoVadis in Australia, CircleCVI in Malaysia and Ferrero contingent employment in Australia. Eleven Trustburn payroll comments lack visible authors, dates and individual ratings. Three Glassdoor staff accounts praise support and growth; one notes challenges from rapid change. These do not establish representative EOR outcomes or audited solvency.

Customer account · Sources
Checked 2026-09-16

No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.

Platforms & integrations

Support platform

Xemplo provides mobile and desktop self-service, onboarding, payroll dashboards and visa alerts. EPG announced its payroll integration with Xemplo effective 1 April 2026, retaining the team and processes, with AI features planned. HR advisory starts at AUD 200/hour. No binding universal support or uptime commitment was established.

Provider statement · Sources
Checked 2026-09-16

No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.

Benefits & employee experience

Onboarding payroll

EPG claims conditional 48-hour onboarding, Australian visa sponsorship through its migration service, local payroll and benefits. Xemplo offers payslips, time, leave and expenses. The client must consult before material employment changes and fund additional statutory, termination and legal costs. Extra benefits may be allowances. Country correction deadlines, insurer pricing and actual payroll accuracy remain unverified.

Provider statement · Sources
Checked 2026-09-16

No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.

Contracts & responsibility

Contract allocation

The EOR agreement promises due care, lawful pay and qualified nominees. The client manages work and bears broad employment and termination indemnities and employee work-product risk. IP assignment depends on local law and the employment contract. EPG must be consulted before termination or material changes. Marketing liability-transfer claims require reading alongside these indemnities.

Published document · Sources
Checked 2026-09-16

No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.

Court history

FWC 1066, dated 24 April 2024, dismissed the claim against JD.com because it was not Mr Li’s employer. CDP arranged supply through EPG, identified as the employer in the contract. The decision records redundancy after the client ended the assignment and a prior EPG settlement. It is a jurisdictional decision, not proof of all allegations or an EPG breach of law. ABN history connects the historical entity to its current name.

Published document · Sources
Checked 2026-09-16

No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.

Switching & leaving an EOR

Court history

FWC 1066, dated 24 April 2024, dismissed the claim against JD.com because it was not Mr Li’s employer. CDP arranged supply through EPG, identified as the employer in the contract. The decision records redundancy after the client ended the assignment and a prior EPG settlement. It is a jurisdictional decision, not proof of all allegations or an EPG breach of law. ABN history connects the historical entity to its current name.

Published document · Sources
Checked 2026-09-16

No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.

Exit commitments

Discuss a proposed dismissal with EPG at least 30 days before telling the employee; local notice and employment costs still apply. Fees continue until exit. Sponsored foreign-worker assignments separately default to 24 months with staged early charges of 50%, 25% or 10% of remaining subscription depending on tenure. Do not apply the managed-payroll 24-month minimum to all EOR assignments. No deposit refund deadline was found. The agreement specifies a 14-day breach cure and transfer coordination.

Published document · Sources
Checked 2026-09-16

No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.

Employee data & security

Security

The July 2024 group privacy notice covers employee payroll, tax and immigration data. It describes restricted access, encryption, firewalls, intrusion monitoring and legally required breach notices. Typical overseas recipients are in China, India, Japan, Malaysia and Singapore; the notice warns that overseas recipients may not be accountable under Australian privacy law. No fixed incident deadline, current independent certificate or complete employee DPA was verified.

Published document · Sources
Checked 2026-09-16

No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.

Business stability & track record

Identity country

EPG offers EOR in 34+ countries. Its agreement permits nominees and local third-party employers. Active ABN 67 613 133 163 identifies Easy Payroll Global (2017–2020), then EPG Payroll & HR, renamed EPG Group (Australia) Pty Ltd on 2 April 2026. The privacy notice lists related holdings, staffing, workforce, migration and Expedo entities; these are not separate competitors.

Published document · Sources
Checked 2026-09-16

No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.

Court history

FWC 1066, dated 24 April 2024, dismissed the claim against JD.com because it was not Mr Li’s employer. CDP arranged supply through EPG, identified as the employer in the contract. The decision records redundancy after the client ended the assignment and a prior EPG settlement. It is a jurisdictional decision, not proof of all allegations or an EPG breach of law. ABN history connects the historical entity to its current name.

Published document · Sources
Checked 2026-09-16

No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.

Customer evidence

Three supplier-selected EOR cases concern EcoVadis in Australia, CircleCVI in Malaysia and Ferrero contingent employment in Australia. Eleven Trustburn payroll comments lack visible authors, dates and individual ratings. Three Glassdoor staff accounts praise support and growth; one notes challenges from rapid change. These do not establish representative EOR outcomes or audited solvency.

Customer account · Sources
Checked 2026-09-16

No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.

Pricing

Request a current quote

Salary, employer costs and deposits are separate. Plan the full cost ↗

Support & service

A continuing service team and HR advisory offer are identifiable alongside selected employer cases.

Advisory work is separately priced and no binding universal response or resolution commitment was established. Sources & context ↗

THE SAME TEN CHECKS FOR EVERY PROVIDER

Evaluate epggroup for your hire.

Turn the assessment into questions for your own hire. These detailed checks sit underneath the seven scored areas; a selected account may be relevant to more than one check.

This provider has not yet had the full review classification used for our three-provider pilot. The questions below are checks to complete, not a service assessment.

01Country & local deliveryBuyer questions

Start with the actual employing entity, your role and the people delivering the service locally.

No review excerpt selected for this area. The scorecard above also assesses public documentation.

Ask epggroup

  • Who will legally employ this person, and who delivers each local service?
  • Can you support our exact role, hiring country, working arrangement and expected duration?
Prepare for your provider call →
02Full cost & cash upfrontBuyer questions

Compare a full year of employment costs, extra charges, currency conversion and the cash tied up before payday.

No review excerpt selected for this area. The scorecard above also assesses public documentation.

Ask epggroup

  • What will this specific hire cost over twelve months?
  • Which additional charges can arise, and who must approve them?
Prepare for your provider call →
03Payroll & correctionsBuyer questions

Trace an approved payroll through to payment, then find out who fixes an error and how quickly.

No review excerpt selected for this area. The scorecard above also assesses public documentation.

Ask epggroup

  • How are payroll inputs, calculations and changes checked before approval?
  • What happens when an employee is paid incorrectly or late?
Prepare for your provider call →
04Support & accountabilityBuyer questions

Find the person who owns an urgent problem. Separate a quick acknowledgement from a resolved case.

No review excerpt selected for this area. The scorecard above also assesses public documentation.

Ask epggroup

  • How does a buyer or employee reach a person who can own an urgent issue?
  • How quickly can we reach a specialist in our hiring country and language?
Prepare for your provider call →
05Platform & integrationsBuyer questions

Test the employer view, employee view and every local portal with your own hiring scenario.

No review excerpt selected for this area. The scorecard above also assesses public documentation.

Ask epggroup

  • Show us a complete employer workflow from adding a hire to changing their contract.
  • Show us the employee experience on web and mobile.
Prepare for your provider call →

Run the 12-task platform demo →

06Employees & benefitsBuyer questions

Check country-specific benefits, leave, expenses and the day-to-day experience of the person you hire.

No review excerpt selected for this area. The scorecard above also assesses public documentation.

Ask epggroup

  • Which benefits are actually available, who pays, and what choice does the employee have?
  • How are local leave, holidays, time records and unusual entitlements represented?
Prepare for your provider call →
07Contract responsibilitiesBuyer questions

Understand who can make decisions, approve charges and bear the cost when something goes wrong.

No review excerpt selected for this area. The scorecard above also assesses public documentation.

Ask epggroup

  • Who bears the cost when advice, payroll or a filing is wrong?
  • Who can instruct local partners, appoint counsel or agree settlements?
Prepare for your provider call →
08Leaving & switchingBuyer questions

Settle notice, renewal, termination charges, deposit release and benefits continuity before you join.

No review excerpt selected for this area. The scorecard above also assesses public documentation.

Ask epggroup

  • What are the minimum term, renewal rules, notice window and early exit charges?
  • Show us an ordinary departure and a disputed termination.
Prepare for your provider call →
09Security & privacyBuyer questions

Follow sensitive employee data through the platform, local partners, access controls and incident response.

No review excerpt selected for this area. The scorecard above also assesses public documentation.

Ask epggroup

  • How do permissions, authentication and account recovery protect sensitive employee data?
  • Where does employee data go, and which subprocessors and local partners receive it?
Prepare for your provider call →
10Stability & track recordBuyer questions

Look beyond brand recognition to continuity plans, customer references and documented company events.

No review excerpt selected for this area. The scorecard above also assesses public documentation.

Ask epggroup

  • How will payroll and employment continue if your business or a key partner is disrupted?
  • What evidence should our leadership use to assess provider stability and track record?
Prepare for your provider call →

Country coverage

Confirm the employing entity and eligibility for your role before signing.

Choose a country to check availability →

Provider facts

ANONYMISED BUYING INSIGHTS

What the supplied call material adds.

Paraphrases from a privately supplied deal and ticket summary. The source is an EOR market participant with a commercial interest; we have not inspected the original recordings or full transcripts.

No call account for epggroup was supplied in this batch. We have not inferred one from another provider’s material.

Names, customer organisations and identifying details have been removed. These insights inform questions; they do not establish hidden charges, service failures or comparative popularity.

Read all the anonymised buying insights →

Sources & evidence

Provider statements describe advertised terms. They are not independent audits.

  1. Privacy Statement - EPG Group
    EPG Group · documentation · Checked 15 Sept 2026

    Privacy Statement - EPG Group

    Provider-issued material
  2. Free EPG GROUP Reviews/Feedback. EPG GROUP Testimonials. Is EPG GROUP legit?
    trustburn.com · documentation · Checked 16 Sept 2026

    Free EPG GROUP Reviews/Feedback. EPG GROUP Testimonials. Is EPG GROUP legit?

    Independent directory; listing details may be supplier submitted
  3. EPG Payroll Integrates with Xemplo | Workforce & Payroll Tech
    EPG Group · documentation · Checked 16 Sept 2026

    EPG Payroll Integrates with Xemplo | Workforce & Payroll Tech

    Provider-issued material
  4. Workforce Solutions Pricing Australia | EPG Group
    EPG Group · documentation · Checked 16 Sept 2026

    Workforce Solutions Pricing Australia | EPG Group

    Provider-issued material
  5. How Ferrero Australia Managed Talent with EPG Group
    EPG Group · documentation · Checked 16 Sept 2026

    How Ferrero Australia Managed Talent with EPG Group

    Provider-issued material
  6. EPG Group Customer Agreement - EPG Group
    EPG Group · documentation · Checked 15 Sept 2026

    EPG Group Customer Agreement - EPG Group

    Provider-issued material
  7. How Circle CVI Expanded into Malaysia with EPG Group
    EPG Group · documentation · Checked 16 Sept 2026

    How Circle CVI Expanded into Malaysia with EPG Group

    Provider-issued material
  8. EPG Group Technology | Innovative Workforce Solutions
    EPG Group · documentation · Checked 16 Sept 2026

    EPG Group Technology | Innovative Workforce Solutions

    Provider-issued material
  9. Historical details for ABN 67 613 133 163 | ABN Lookup
    abr.business.gov.au · government · Checked 16 Sept 2026

    Historical details for ABN 67 613 133 163 | ABN Lookup

    Government company register; filing is not a delivery guarantee
  10. EPG staff reviews
    Public source research · review platform · Checked 16 Sept 2026

    EPG staff reviews

    Public independent source/search
  11. 2024fwc1066.pdf
    www.fwc.gov.au · court · Checked 16 Sept 2026

    2024fwc1066.pdf

    Australian Fair Work Commission public decision
  12. How EcoVadis Expanded into Australia with EPG Group
    EPG Group · documentation · Checked 16 Sept 2026

    How EcoVadis Expanded into Australia with EPG Group

    Provider-issued material
  13. Global Employer of Record Services | EPG Group
    EPG Group · documentation · Checked 15 Sept 2026

    Global Employer of Record Services | EPG Group

    Provider-issued material