Leap29: research & sources
A published entry fee and concrete support procedure aid comparison. Country-document discrepancies, employment terms and financial exposures need focused follow-up.
Back to Leap29 overview →At a glance
Global EOR
- Consider for
- Employers seeking managed international hiring with named HR tools and dedicated employee support.
- Main trade-off
- The operative MSA, IP chain, exit costs and accrued-rights allocation were not obtained.
Based on public documents and customer accounts. Global provider assessment; service has not been tested.
How this provider scores
How we score ↗Six global category scores and the supplied final total. These are provider comparisons, not country-specific service tests or customer review stars.
Total: 3.5/5
The final workbook total includes its adjustment and is preserved as supplied. Missing values are not zero. See the provider research below for terms, sources and practical checks.
Current research by topic
Read the findings, their scope and the documents behind them. Scores above link to their supporting evidence.
Country fit & local delivery
Identity
Leap29 current EOR service claims legal-employer delivery in 180+ countries; older FAQ says 150+. Companies House confirms active Leap29 Limited 03899908, incorporated 24 December 1999, previously Clearwater I.T. Limited then Leap29.com Limited. Filed accounts identify parent Leap29 Holdings Limited; privacy policy names that parent as controller. Country contractual employer and partner chain still need verification. FAQ treatment of EOR and PEO as interchangeable is supplier terminology, not a jurisdiction-independent legal conclusion.
Research finding · Sources
- Employer of Record (EOR) Services - Leap29 ↗
- Employer of Record (EOR) FAQs - Leap29 ↗
- LEAP29 LIMITED overview - Find and update company information - GOV.UK ↗
- LEAP29_LIMITED - Accounts ↗
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Delivery
EOR includes local contracts, payroll, statutory taxes/social security and onboarding/offboarding, with global mobility support offered. Published 99.99% accuracy appears in payroll-service pricing and is unverified operational marketing. Contractor onboarding-within-hours wording does not establish an EOR start SLA. Cutoffs, correction liability, off-cycle cost, visa eligibility and country-level payroll reconciliation remain unresolved.
Provider statement · Sources
- Employer of Record (EOR) Services - Leap29 ↗
- Pricing: Global Expansion & Recruitment Fees - Leap29 ↗
- Time to Switch Employer of Record (EOR) Providers? - Leap29 ↗
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Netherlands document check
Dutch country page labelled with 2026 tax details says short-term care leave is capped at two days per year and repeats a 30/20/10 expat-tax phase-down. Current Dutch government guidance instead describes care leave of twice weekly working hours and an expat allowance reduction from 30% to 27% in 2027 with transitional rules. Record these as specific public-document discrepancies; they do not demonstrate actual payroll misapplication. Dutch statutory guidance needs current primary checking before a country quote is relied on.
Published document · Sources
- Locations: The Netherlands - Leap29 ↗
- Dutch government care-leave guidance ↗
- Dutch government expat scheme guidance ↗
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Costs, deposits & currency
Fees
Current public pricing starts EOR at USD300 per employee/month. HR management USD3/user, contractor payroll USD50 and global payroll USD15 are separate product prices, not substitutes for the EOR fee. No-hidden-extras language is marketing; no signed fee schedule, deposit/float, prefund, FX spread, minimum headcount, tax/add-on or reserve refund commitment was inspected.
Provider statement · Sources
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Payroll that works in practice
Delivery
EOR includes local contracts, payroll, statutory taxes/social security and onboarding/offboarding, with global mobility support offered. Published 99.99% accuracy appears in payroll-service pricing and is unverified operational marketing. Contractor onboarding-within-hours wording does not establish an EOR start SLA. Cutoffs, correction liability, off-cycle cost, visa eligibility and country-level payroll reconciliation remain unresolved.
Provider statement · Sources
- Employer of Record (EOR) Services - Leap29 ↗
- Pricing: Global Expansion & Recruitment Fees - Leap29 ↗
- Time to Switch Employer of Record (EOR) Providers? - Leap29 ↗
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Support & accountability
Netherlands document check
Dutch country page labelled with 2026 tax details says short-term care leave is capped at two days per year and repeats a 30/20/10 expat-tax phase-down. Current Dutch government guidance instead describes care leave of twice weekly working hours and an expat allowance reduction from 30% to 27% in 2027 with transitional rules. Record these as specific public-document discrepancies; they do not demonstrate actual payroll misapplication. Dutch statutory guidance needs current primary checking before a country quote is relied on.
Published document · Sources
- Locations: The Netherlands - Leap29 ↗
- Dutch government care-leave guidance ↗
- Dutch government expat scheme guidance ↗
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Support
Dedicated employer adviser and employee support manager are promised, with phone/Teams contact and in-market guidance. Published formal complaints procedure accepts verbal/written complaints, requires written acknowledgement within one week and an investigation response within four weeks or an explanation of delay. These complaint deadlines are distinct from urgent payroll support SLAs, which were not available.
Published document · Sources
- Employer of Record (EOR) Services - Leap29 ↗
- Pricing: Global Expansion & Recruitment Fees - Leap29 ↗
- Complaints Procedure - Leap29 ↗
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Platforms & integrations
Platform
LeapWorks document storage and LeapForward HRIS/payroll are named in pricing. EOR page describes central visibility of costs, benefits and HR, alongside human support. Optional payroll API integrations are advertised; exact connectors, two-way data control, employee/local portal features, uptime, recovery and sample exports were not independently demonstrated.
Provider statement · Sources
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Benefits & employee experience
Employee
Provider offers statutory/supplementary benefits and country-specific HR, leave and expense approval. Selected Sprint365 testimonial describes Indian medical insurance and timely salary/benefits administration; To Increase describes flexible benefits during a 60+ employee acquisition transition. These are supplier-selected accounts. Country insurers, charges, accrual handling and expense repayment SLAs still need written confirmation.
Provider statement · Sources
- Employer of Record (EOR) Services - Leap29 ↗
- Time to Switch Employer of Record (EOR) Providers? - Leap29 ↗
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Netherlands document check
Dutch country page labelled with 2026 tax details says short-term care leave is capped at two days per year and repeats a 30/20/10 expat-tax phase-down. Current Dutch government guidance instead describes care leave of twice weekly working hours and an expat allowance reduction from 30% to 27% in 2027 with transitional rules. Record these as specific public-document discrepancies; they do not demonstrate actual payroll misapplication. Dutch statutory guidance needs current primary checking before a country quote is relied on.
Published document · Sources
- Locations: The Netherlands - Leap29 ↗
- Dutch government care-leave guidance ↗
- Dutch government expat scheme guidance ↗
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Contracts & responsibility
Contract
Website Terms and Conditions contain website-use exclusions and English law/England-Wales courts, not operative EOR liability allocation. Current service says it employs through its legal entity; filed accounts describe EOR revenue on net commission as agent for accounting purposes. Accounting treatment does not establish every country legal-employer arrangement; obtain contracting entity, actual employer, indemnity/caps, counsel authority and IP chain.
Research finding · Sources
- Terms & Conditions - Leap29 ↗
- Employer of Record (EOR) Services - Leap29 ↗
- LEAP29_LIMITED - Accounts ↗
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Switching & leaving an EOR
Exit
Switching page promises managed transition, payroll/benefit continuity and HR support but gives no binding transition SLA, minimum service term, cancellation fee, deposit release or accrued-rights allocation. Selected To Increase account describes eventual move to its own Indian operation, with no disclosed transfer charges or contractual terms. Generic Dutch termination guidance is not the client exit agreement.
Research finding · Sources
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Employee data & security
Security
Full linked privacy PDF expressly includes EOR employees, payroll and contractors; controller is Leap29 Holdings Limited. Data include salary/tax, right-to-work, health and permitted criminal records. Sharing categories include IT/cloud, checks, payroll vendors and benefit providers; overseas transfers refer to SCCs/adequacy safeguards. Five-year retention is specified for recruitment data only. No named subprocessors, full employee retention matrix, certification report, access-control demonstration or breach-notice deadline inspected.
Published document · Sources
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Business stability & track record
Identity
Leap29 current EOR service claims legal-employer delivery in 180+ countries; older FAQ says 150+. Companies House confirms active Leap29 Limited 03899908, incorporated 24 December 1999, previously Clearwater I.T. Limited then Leap29.com Limited. Filed accounts identify parent Leap29 Holdings Limited; privacy policy names that parent as controller. Country contractual employer and partner chain still need verification. FAQ treatment of EOR and PEO as interchangeable is supplier terminology, not a jurisdiction-independent legal conclusion.
Research finding · Sources
- Employer of Record (EOR) Services - Leap29 ↗
- Employer of Record (EOR) FAQs - Leap29 ↗
- LEAP29 LIMITED overview - Find and update company information - GOV.UK ↗
- LEAP29_LIMITED - Accounts ↗
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Financial
Latest filed Leap29 Limited audited accounts to 30 June 2025 report GBP24,206,413 turnover, GBP364,771 operating profit, GBP235,751 post-tax profit, GBP203,238 cash and GBP4,042,512 net assets. UK turnover decline partly reflects activity rechannelled to Saudi entity; prior-year EOR gross-to-net revenue restatement reduced turnover/cost by GBP3,807,921 with no profit/equity effect. Historical company figures are not group cash or protected payroll funds. Auditor reports no identified material going-concern uncertainty over its assessment period.
Published document · Sources
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Turkey disclosure
Note27 in accounts approved 17 June 2026 discloses significantly slower Turkish group trading after year-end and greater uncertainty over recovery of the intercompany/trade balance. Management says the financial impact could not then be reliably estimated and did not consider it a material going-concern uncertainty; it treated the development as non-adjusting. This is a disclosed financial exposure, not proof of insolvency, an EOR payroll failure or lost customer funds. Later recovery position was not verified.
Published document · Sources
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Review limits
Live G2 profile was recovered in browser and explicitly has no reviews. Three recent public Glassdoor staff accounts were read (of 37 displayed total), all positive, but they are provider-employee workplace accounts rather than customer delivery evidence; gated detail was not collected. Three named provider-selected testimonials discuss global/India support. No matched Trustpilot/Capterra customer corpus located. Targeted searches did not establish additional attributable operational incidents; absence is not a clean record.
Research finding · Sources
- Live LEAP29 G2 recruiting-agency profile: no reviews ↗
- Leap29 three recent public staff accounts ↗
- Time to Switch Employer of Record (EOR) Providers? - Leap29 ↗
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Pricing
Request a current quote
Salary, employer costs and deposits are separate. Plan the full cost ↗
Support & service
Dedicated employer and employee managers and a written complaints procedure provide clear support routes.
Selected cases are promotional, and multi-week formal complaint deadlines do not guarantee urgent payroll resolution. Sources & context ↗
Evaluate leap29 for your hire.
Turn the assessment into questions for your own hire. These detailed checks sit underneath the seven scored areas; a selected account may be relevant to more than one check.
This provider has not yet had the full review classification used for our three-provider pilot. The questions below are checks to complete, not a service assessment.
01Country & local deliveryBuyer questions
Start with the actual employing entity, your role and the people delivering the service locally.
No review excerpt selected for this area. The scorecard above also assesses public documentation.
Ask leap29
- Who will legally employ this person, and who delivers each local service?
- Can you support our exact role, hiring country, working arrangement and expected duration?
02Full cost & cash upfrontBuyer questions
Compare a full year of employment costs, extra charges, currency conversion and the cash tied up before payday.
No review excerpt selected for this area. The scorecard above also assesses public documentation.
Ask leap29
- What will this specific hire cost over twelve months?
- Which additional charges can arise, and who must approve them?
03Payroll & correctionsBuyer questions
Trace an approved payroll through to payment, then find out who fixes an error and how quickly.
No review excerpt selected for this area. The scorecard above also assesses public documentation.
Ask leap29
- How are payroll inputs, calculations and changes checked before approval?
- What happens when an employee is paid incorrectly or late?
04Support & accountabilityBuyer questions
Find the person who owns an urgent problem. Separate a quick acknowledgement from a resolved case.
No review excerpt selected for this area. The scorecard above also assesses public documentation.
Ask leap29
- How does a buyer or employee reach a person who can own an urgent issue?
- How quickly can we reach a specialist in our hiring country and language?
05Platform & integrationsBuyer questions
Test the employer view, employee view and every local portal with your own hiring scenario.
No review excerpt selected for this area. The scorecard above also assesses public documentation.
Ask leap29
- Show us a complete employer workflow from adding a hire to changing their contract.
- Show us the employee experience on web and mobile.
06Employees & benefitsBuyer questions
Check country-specific benefits, leave, expenses and the day-to-day experience of the person you hire.
No review excerpt selected for this area. The scorecard above also assesses public documentation.
Ask leap29
- Which benefits are actually available, who pays, and what choice does the employee have?
- How are local leave, holidays, time records and unusual entitlements represented?
07Contract responsibilitiesBuyer questions
Understand who can make decisions, approve charges and bear the cost when something goes wrong.
No review excerpt selected for this area. The scorecard above also assesses public documentation.
Ask leap29
- Who bears the cost when advice, payroll or a filing is wrong?
- Who can instruct local partners, appoint counsel or agree settlements?
08Leaving & switchingBuyer questions
Settle notice, renewal, termination charges, deposit release and benefits continuity before you join.
No review excerpt selected for this area. The scorecard above also assesses public documentation.
Ask leap29
- What are the minimum term, renewal rules, notice window and early exit charges?
- Show us an ordinary departure and a disputed termination.
09Security & privacyBuyer questions
Follow sensitive employee data through the platform, local partners, access controls and incident response.
No review excerpt selected for this area. The scorecard above also assesses public documentation.
Ask leap29
- How do permissions, authentication and account recovery protect sensitive employee data?
- Where does employee data go, and which subprocessors and local partners receive it?
10Stability & track recordBuyer questions
Look beyond brand recognition to continuity plans, customer references and documented company events.
No review excerpt selected for this area. The scorecard above also assesses public documentation.
Ask leap29
- How will payroll and employment continue if your business or a key partner is disrupted?
- What evidence should our leadership use to assess provider stability and track record?
Country coverage
Confirm the employing entity and eligibility for your role before signing.
Choose a country to check availability →Provider facts
What the supplied call material adds.
Paraphrases from a privately supplied deal and ticket summary. The source is an EOR market participant with a commercial interest; we have not inspected the original recordings or full transcripts.
No call account for leap29 was supplied in this batch. We have not inferred one from another provider’s material.
Names, customer organisations and identifying details have been removed. These insights inform questions; they do not establish hidden charges, service failures or comparative popularity.
Read all the anonymised buying insights →Sources & evidence
Provider statements describe advertised terms. They are not independent audits.
- Employer of Record (EOR) FAQs - Leap29
Employer of Record (EOR) FAQs - Leap29
Provider-issued material - Leap29-Privacy-Policy.pdf
Leap29-Privacy-Policy.pdf
Provider-issued material - Locations: The Netherlands - Leap29
Locations: The Netherlands - Leap29
Provider-issued material - Dutch government care-leave guidance
Dutch government care-leave guidance
Public independent source/search - Employer of Record (EOR) Services - Leap29
Employer of Record (EOR) Services - Leap29
Provider-issued material - Time to Switch Employer of Record (EOR) Providers? - Leap29
Time to Switch Employer of Record (EOR) Providers? - Leap29
Provider-issued material - Terms & Conditions - Leap29
Terms & Conditions - Leap29
Provider-issued material - LEAP29 LIMITED overview - Find and update company information - GOV.UK
LEAP29 LIMITED overview - Find and update company information - GOV.UK
Independent directory; listing details may be supplier submitted - Pricing: Global Expansion & Recruitment Fees - Leap29
Pricing: Global Expansion & Recruitment Fees - Leap29
Provider-issued material - LEAP29_LIMITED - Accounts
LEAP29_LIMITED - Accounts
Independent directory; listing details may be supplier submitted - Leap29 three recent public staff accounts
Leap29 three recent public staff accounts
Public independent source/search - Live LEAP29 G2 recruiting-agency profile: no reviews
Live LEAP29 G2 recruiting-agency profile: no reviews
Public independent source/search - Dutch government expat scheme guidance
Dutch government expat scheme guidance
Public independent source/search - Complaints Procedure - Leap29
Complaints Procedure - Leap29
Provider-issued material