Links International: research & sources
Strong documented workflow and integration scope with relevant regional accounts. Confirm EOR fees, expense-related charges and employment protections in the agreement.
Back to Links International overview →At a glance
Regional EOR
- Consider for
- Employers seeking APAC payroll integration, employee self-service and local support.
- Main trade-off
- Website account terms do not establish EOR liability, full worker IP or exit and transfer charges.
Based on public documents and customer accounts. Global provider assessment; service has not been tested.
How this provider scores
How we score ↗Six global category scores and the supplied final total. These are provider comparisons, not country-specific service tests or customer review stars.
Total: 3.5/5
The final workbook total includes its adjustment and is preserved as supplied. Missing values are not zero. See the provider research below for terms, sources and practical checks.
Current research by topic
Read the findings, their scope and the documents behind them. Scores above link to their supporting evidence.
Country fit & local delivery
Identity coverage
Links explicitly offers legal employment without a client entity, with its Hong Kong EOR FAQ claiming delivery through Links entities and staff. The site promotes30+APAC/Middle East payroll locations and broader100+location integrated HR reach; neither is a verified EOR country/entity list. Privacy policy says Links has no EU presence, so distinguish broader group reach, service availability and the actual legal employer. Links Recruitment Limited owns the website; Singapore recruitment licence09C5322 belongs to Links HR Singapore Pte Ltd and does not establish every-country EOR authorisation.
Research finding · Sources
- Current EOR offer and detailed FAQ recovered through web reader ↗
- Privacy policy revised21 August2025; employment data, international transfers and incidents ↗
- Terms and Conditions | Links International | Asia HR Outsourcing Services ↗
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Onboarding
The48-hour FAQ promise starts after service agreement confirmation and receipt of employee information and refers to preparing the contract/contacting the employee for signature. It is not an unconditional legal start or visa SLA. Visa and relocation support is offered separately; role/country dependencies and fees need a quote.
Provider statement · Sources
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Costs, deposits & currency
Pricing
No current numeric EOR management tariff, deposit/refund rule or FX spread was verified in the primary offer/calculator. Calculator estimates include statutory costs and can change with law/personal circumstances. The FAQ says expense claims increase Total Monthly Gross Relevant Income and are subject to the monthly fee payout range, a potential extra-cost mechanism. Equipment purchased by Links is recharged to the client; recruitment is an additional service. Directory USD270/USD300 figures are not verified primary tariffs.
Research finding · Sources
- Current EOR offer and detailed FAQ recovered through web reader ↗
- Employment cost calculator explanation; no completed quote submitted ↗
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Review limits
All four Goodfirms accounts visible in Most Recent order were read in full: three payroll/integration accounts and one explicit Malaysia/Indonesia EOR account, June–July2025. All rated5 but one criticises higher commercial pricing. Project budgets are total project ranges, not EOR per-worker fees. G2 shows zero reviews for both products. No matching TP/Capterra profile found; Gulf Links/MJ Global is unrelated. Sparse and anonymous evidence cannot establish local failure rates.
Research finding · Sources
- All four reviews expanded including likes, criticism and project details; Most Recent ordering ↗
- G2 seller catalogue shows zero reviews for both listed products ↗
- Bounded TP/Capterra and related-platform discovery; Gulf Links visa business excluded ↗
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Payroll that works in practice
Payroll
Links One advertises payroll completion status, secure inputs, due-date reminders, review/approval and payslip/variance reports. Three Goodfirms accounts praise regional payroll/integration accuracy and timeliness; one describes a11-country Workday migration after problems with unnamed prior vendors. Those historical vendor problems are not attributed to Links. No country cutoffs, correction compensation or contractual SLA was obtained.
Research finding · Sources
- Links One payroll, employer and employee platform documentation ↗
- All four reviews expanded including likes, criticism and project details; Most Recent ordering ↗
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Support & accountability
Support
Local contacts and in-country teams are advertised. Available Goodfirms accounts praise responsiveness and a dedicated payroll manager; the11-country buyer praises clear escalation/SLA processes but does not disclose their terms. A targeted internal-employee Glassdoor account criticises management support and favouritism; the employer defends its support/equality policies and invites HR contact. It is retained as affiliated workforce context, not an EOR customer complaint.
Research finding · Sources
- Current EOR offer and detailed FAQ recovered through web reader ↗
- All four reviews expanded including likes, criticism and project details; Most Recent ordering ↗
- Targeted internal employee account with provider response; not EOR customer evidence ↗
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Platforms & integrations
Platform
Links One advertises employer approval/reporting, desktop/mobile employee payslips/tax documents, leave/expenses and rostering/time controls. Integration Hub names Workday, SAP SuccessFactors, Oracle and other HCMs; fields, direction, exception recovery and commercial inclusion need demonstration. Payroll reviews describe Workday two-way flows and SAP integration, but one describes five locations in its body and four in project detail; preserve the discrepancy. No hands-on test or uptime record was obtained.
Research finding · Sources
- Links One payroll, employer and employee platform documentation ↗
- Integration Hub product documentation ↗
- All four reviews expanded including likes, criticism and project details; Most Recent ordering ↗
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Benefits & employee experience
Employee
FAQ says group insurance is available in almost all serviced locations, with individual-premium reimbursement in some locations. Leave and expenses are handled through the platform. Employee expense reimbursement timing, insurer exclusions and exact premiums are not disclosed. Expense reimbursements can affect the service fee calculation.
Provider statement · Sources
- Current EOR offer and detailed FAQ recovered through web reader ↗
- Links One payroll, employer and employee platform documentation ↗
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Contracts & responsibility
Contract exit
EOR FAQ requires clients to notify Links before informing a worker of termination so Links can advise and administer it. Some clients use separate confidentiality/IP agreements, but a complete employer-to-client assignment chain was not inspected. Public Terms and Conditions concern website/job accounts: their indemnity, subscription refund and account-termination clauses are not an EOR MSA. Minimum term, severance funding, ordinary/disputed exit and switching fees remain contract gaps.
Research finding · Sources
- Current EOR offer and detailed FAQ recovered through web reader ↗
- Terms and Conditions | Links International | Asia HR Outsourcing Services ↗
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Switching & leaving an EOR
Contract exit
EOR FAQ requires clients to notify Links before informing a worker of termination so Links can advise and administer it. Some clients use separate confidentiality/IP agreements, but a complete employer-to-client assignment chain was not inspected. Public Terms and Conditions concern website/job accounts: their indemnity, subscription refund and account-termination clauses are not an EOR MSA. Minimum term, severance funding, ordinary/disputed exit and switching fees remain contract gaps.
Research finding · Sources
- Current EOR offer and detailed FAQ recovered through web reader ↗
- Terms and Conditions | Links International | Asia HR Outsourcing Services ↗
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Employee data & security
Security
Links One describes Azure hosting, testing, ISO27001/GDPR-compliant processes and SSO/MFA readiness, not proof those controls are enabled by default. Privacy policy covers affiliated/service-provider sharing, cross-border transfers using safeguards as applicable, and security notifications as legally required; no contractual notification deadline or complete named subprocessors was obtained. Policy refers to ISO27001:2013; no current independently authenticated certificate/audit was inspected.
Published document · Sources
- Links One payroll, employer and employee platform documentation ↗
- Privacy policy revised21 August2025; employment data, international transfers and incidents ↗
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Business stability & track record
Identity coverage
Links explicitly offers legal employment without a client entity, with its Hong Kong EOR FAQ claiming delivery through Links entities and staff. The site promotes30+APAC/Middle East payroll locations and broader100+location integrated HR reach; neither is a verified EOR country/entity list. Privacy policy says Links has no EU presence, so distinguish broader group reach, service availability and the actual legal employer. Links Recruitment Limited owns the website; Singapore recruitment licence09C5322 belongs to Links HR Singapore Pte Ltd and does not establish every-country EOR authorisation.
Research finding · Sources
- Current EOR offer and detailed FAQ recovered through web reader ↗
- Privacy policy revised21 August2025; employment data, international transfers and incidents ↗
- Terms and Conditions | Links International | Asia HR Outsourcing Services ↗
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Ownership
Ascentium announced acquiring Links on11 February2025; its current history dates acquisition toDecember2024. Announcement date and reported acquisition timing are retained separately. Phased integration, service continuity and investment are group commitments, not demonstrated outcomes or a payroll guarantee. Parent claims3,000+professionals/27markets today, distinct from historical Links200+staff/15offices. No current audited Links finances or ring-fenced payroll funding proof was obtained.
Published document · Sources
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Review limits
All four Goodfirms accounts visible in Most Recent order were read in full: three payroll/integration accounts and one explicit Malaysia/Indonesia EOR account, June–July2025. All rated5 but one criticises higher commercial pricing. Project budgets are total project ranges, not EOR per-worker fees. G2 shows zero reviews for both products. No matching TP/Capterra profile found; Gulf Links/MJ Global is unrelated. Sparse and anonymous evidence cannot establish local failure rates.
Research finding · Sources
- All four reviews expanded including likes, criticism and project details; Most Recent ordering ↗
- G2 seller catalogue shows zero reviews for both listed products ↗
- Bounded TP/Capterra and related-platform discovery; Gulf Links visa business excluded ↗
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Pricing
Request a current quote
Salary, employer costs and deposits are separate. Plan the full cost ↗
Support & service
Local teams and dedicated payroll managers receive specific responsiveness and escalation praise.
Contractual targets are not disclosed and the small sample cannot establish uniform country performance. Sources & context ↗
Evaluate linksinternational for your hire.
Turn the assessment into questions for your own hire. These detailed checks sit underneath the seven scored areas; a selected account may be relevant to more than one check.
This provider has not yet had the full review classification used for our three-provider pilot. The questions below are checks to complete, not a service assessment.
01Country & local deliveryBuyer questions
Start with the actual employing entity, your role and the people delivering the service locally.
No review excerpt selected for this area. The scorecard above also assesses public documentation.
Ask linksinternational
- Who will legally employ this person, and who delivers each local service?
- Can you support our exact role, hiring country, working arrangement and expected duration?
02Full cost & cash upfrontBuyer questions
Compare a full year of employment costs, extra charges, currency conversion and the cash tied up before payday.
No review excerpt selected for this area. The scorecard above also assesses public documentation.
Ask linksinternational
- What will this specific hire cost over twelve months?
- Which additional charges can arise, and who must approve them?
03Payroll & correctionsBuyer questions
Trace an approved payroll through to payment, then find out who fixes an error and how quickly.
No review excerpt selected for this area. The scorecard above also assesses public documentation.
Ask linksinternational
- How are payroll inputs, calculations and changes checked before approval?
- What happens when an employee is paid incorrectly or late?
04Support & accountabilityBuyer questions
Find the person who owns an urgent problem. Separate a quick acknowledgement from a resolved case.
No review excerpt selected for this area. The scorecard above also assesses public documentation.
Ask linksinternational
- How does a buyer or employee reach a person who can own an urgent issue?
- How quickly can we reach a specialist in our hiring country and language?
05Platform & integrationsBuyer questions
Test the employer view, employee view and every local portal with your own hiring scenario.
No review excerpt selected for this area. The scorecard above also assesses public documentation.
Ask linksinternational
- Show us a complete employer workflow from adding a hire to changing their contract.
- Show us the employee experience on web and mobile.
06Employees & benefitsBuyer questions
Check country-specific benefits, leave, expenses and the day-to-day experience of the person you hire.
No review excerpt selected for this area. The scorecard above also assesses public documentation.
Ask linksinternational
- Which benefits are actually available, who pays, and what choice does the employee have?
- How are local leave, holidays, time records and unusual entitlements represented?
07Contract responsibilitiesBuyer questions
Understand who can make decisions, approve charges and bear the cost when something goes wrong.
No review excerpt selected for this area. The scorecard above also assesses public documentation.
Ask linksinternational
- Who bears the cost when advice, payroll or a filing is wrong?
- Who can instruct local partners, appoint counsel or agree settlements?
08Leaving & switchingBuyer questions
Settle notice, renewal, termination charges, deposit release and benefits continuity before you join.
No review excerpt selected for this area. The scorecard above also assesses public documentation.
Ask linksinternational
- What are the minimum term, renewal rules, notice window and early exit charges?
- Show us an ordinary departure and a disputed termination.
09Security & privacyBuyer questions
Follow sensitive employee data through the platform, local partners, access controls and incident response.
No review excerpt selected for this area. The scorecard above also assesses public documentation.
Ask linksinternational
- How do permissions, authentication and account recovery protect sensitive employee data?
- Where does employee data go, and which subprocessors and local partners receive it?
10Stability & track recordBuyer questions
Look beyond brand recognition to continuity plans, customer references and documented company events.
No review excerpt selected for this area. The scorecard above also assesses public documentation.
Ask linksinternational
- How will payroll and employment continue if your business or a key partner is disrupted?
- What evidence should our leadership use to assess provider stability and track record?
Country coverage
Confirm the employing entity and eligibility for your role before signing.
Choose a country to check availability →Provider facts
What the supplied call material adds.
Paraphrases from a privately supplied deal and ticket summary. The source is an EOR market participant with a commercial interest; we have not inspected the original recordings or full transcripts.
No call account for linksinternational was supplied in this batch. We have not inferred one from another provider’s material.
Names, customer organisations and identifying details have been removed. These insights inform questions; they do not establish hidden charges, service failures or comparative popularity.
Read all the anonymised buying insights →Sources & evidence
Provider statements describe advertised terms. They are not independent audits.
- G2 seller catalogue shows zero reviews for both listed products
G2 seller catalogue shows zero reviews for both listed products
Public independent source/search - Terms and Conditions | Links International | Asia HR Outsourcing Services
Terms and Conditions | Links International | Asia HR Outsourcing Services
Provider-issued material - Integration Hub product documentation
Integration Hub product documentation
Provider issued - Targeted internal employee account with provider response; not EOR customer evidence
Targeted internal employee account with provider response; not EOR customer evidence
Public independent source/search - Links One payroll, employer and employee platform documentation
Links One payroll, employer and employee platform documentation
Provider issued - Current EOR offer and detailed FAQ recovered through web reader
Current EOR offer and detailed FAQ recovered through web reader
Provider issued - Ascentium Acquires Links International
Ascentium Acquires Links International
Provider-issued material - All four reviews expanded including likes, criticism and project details; Most Recent ordering
All four reviews expanded including likes, criticism and project details; Most Recent ordering
Public independent source/search - About Us | Ascentium
About Us | Ascentium
Provider-issued material - Privacy policy revised21 August2025; employment data, international transfers and incidents
Privacy policy revised21 August2025; employment data, international transfers and incidents
Provider issued - Employment cost calculator explanation; no completed quote submitted
Employment cost calculator explanation; no completed quote submitted
Provider issued