Alt-HQ: research & sources
An identifiable Serbian service with local payroll support. Commercial terms, software and workforce-data safeguards are too thin for an overall score.
Back to Alt-HQ overview →At a glance
Local employment in Serbia
- Consider for
- Employers seeking direct local administration for Serbian hires.
- Main trade-off
- Website disclaimers do not establish employment liability, IP, cancellation or transfer obligations.
Based on public documents and customer accounts. Global provider assessment; service has not been tested.
How this provider scores
How we score ↗Six global category scores and the supplied final total. These are provider comparisons, not country-specific service tests or customer review stars.
Total: 3.3/5
The final workbook total includes its adjustment and is preserved as supplied. Missing values are not zero. See the provider research below for terms, sources and practical checks.
Current research by topic
Read the findings, their scope and the documents behind them. Scores above link to their supporting evidence.
Country fit & local delivery
Offering identity
Alt-HQ explicitly offers EOR employment in Serbia with the client directing work and Alt-HQ handling payroll, taxes, benefits and compliance. Its legal page identifies ALT-HQ DOO, MB 21317063 and PIB 110207859. Broader global/Western Balkan marketing does not provide a verified country/entity map, so country evidence remains Serbia.
Research finding · Sources
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Company relationship
A matching commercial Serbian record reports formation 31 August 2017 and ownership by ALT-HQ LIMITED. Companies House separately shows ALT-HQ LIMITED 10794676 active, incorporated 30 May 2017, with latest accounts to March 2025. The corporate relationship is supported by the secondary ownership listing; Companies House overview alone does not establish the Serbian shareholding or the contract counterparty.
Research finding · Sources
- ALT-HQ DOO ↗
- ALT-HQ LIMITED overview - Find and update company information - GOV.UK ↗
- Legal details - Alt HQ ↗
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Onboarding immigration
Country page claims an average three-day onboarding time, not a contractual guarantee. EOR scope includes local employment contracts for new and existing staff; the corporate-services navigation links temporary residence/work permits. No complete candidate checklist, sponsorship authority or non-national/role eligibility schedule was inspected.
Provider statement · Sources
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Costs, deposits & currency
Billing FX funding
FAQ promises a monthly consolidated invoice breaking down salaries, taxes, benefits and contributions. Local salary currency is RSD. No invoice currency options, FX benchmark/markup, bank fees, deposit/prefund cutoff, client credit or refund/safeguarding terms were obtained.
Research finding · Sources
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Prices calculator
No numeric EOR service fee was found. Startup/multiple-hire discounts are offered on consultation and benefits are tailored. The live salary calculator at its default RSD 100,000 net monthly input returned gross 1 RSD 139,556 and gross 2 RSD 160,699. It does not identify an included EOR fee and is not a complete quote or verified current tax calculation. Country-page thresholds are not dated or independently validated.
Research finding · Sources
- Calculator - Alt HQ ↗
- Book a presentation - Alt HQ ↗
- Live public calculator at default illustrative RSD 100,000 net monthly salary ↗
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Payroll that works in practice
Billing FX funding
FAQ promises a monthly consolidated invoice breaking down salaries, taxes, benefits and contributions. Local salary currency is RSD. No invoice currency options, FX benchmark/markup, bank fees, deposit/prefund cutoff, client credit or refund/safeguarding terms were obtained.
Research finding · Sources
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Payroll support
Alt-HQ says it issues payslips, processes monthly local payroll, files taxes and handles changes/document exchange when contacted. About lists finance, legal and HR personnel. No public payroll correction SLA, approval/cutoff workflow, support hours, escalation/resolution commitment or independent accuracy record was found.
Research finding · Sources
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Support & accountability
Payroll support
Alt-HQ says it issues payslips, processes monthly local payroll, files taxes and handles changes/document exchange when contacted. About lists finance, legal and HR personnel. No public payroll correction SLA, approval/cutoff workflow, support hours, escalation/resolution commitment or independent accuracy record was found.
Research finding · Sources
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Platforms & integrations
Platform
FAQ directs customers to contact Alt-HQ to review payroll, change employment details or exchange documents. The public salary calculator works, but it is not evidence of an authenticated EOR portal. No employer/worker dashboard, partner portals, report export, HRIS/API integration or uptime commitment was demonstrated.
Research finding · Sources
- Book a presentation - Alt HQ ↗
- Live public calculator at default illustrative RSD 100,000 net monthly salary ↗
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Website integrity
The captured homepage HTML/text contains numerous unrelated gambling/SEO links after its employment content. Those links were not followed. Related EOR, legal and FAQ pages remained readable and no corroborating incident notice was found in targeted searches. Record an observed public-site content-integrity concern; do not infer a payroll-system compromise, data breach or fraudulent EOR operation.
Research finding · Sources
- Home - Alt HQ ↗
- Employer of record - Alt HQ ↗
- Website terms of use - Alt HQ ↗
- Separate complaint and site-integrity searches ↗
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Benefits & employee experience
Benefits exit
Provider lists local statutory benefits, tailored benefits on request and leave guidance. It says it processes termination/offboarding, helps the client understand legal responsibilities and supports departing workers. No priced benefit/expense policy, offboarding fee/timeline, severance funding formula or employee transfer/data/funds handover terms were inspected.
Research finding · Sources
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Contracts & responsibility
Contract scope
The EOR marketing claim that it takes all employment liability is not verified against an MSA. Website terms disclaim website/content liability and identify the site data controller; the separate disclaimer says it is not a licensed law firm. These are website conditions, not an EOR contract, client liability cap, IP assignment chain or minimum-term/cancellation schedule.
Research finding · Sources
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Switching & leaving an EOR
Contract scope
The EOR marketing claim that it takes all employment liability is not verified against an MSA. Website terms disclaim website/content liability and identify the site data controller; the separate disclaimer says it is not a licensed law firm. These are website conditions, not an EOR contract, client liability cap, IP assignment chain or minimum-term/cancellation schedule.
Research finding · Sources
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Benefits exit
Provider lists local statutory benefits, tailored benefits on request and leave guidance. It says it processes termination/offboarding, helps the client understand legal responsibilities and supports departing workers. No priced benefit/expense policy, offboarding fee/timeline, severance funding formula or employee transfer/data/funds handover terms were inspected.
Research finding · Sources
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Employee data & security
Security data
Website terms explain contact-form data collection, supplier sharing, processing in Serbia and transfers with legal safeguards such as DPAs/SCCs. They do not provide an EOR worker-data DPA, named payroll subprocessors, access-control specification, independent security certificate or incident-notification deadline.
Research finding · Sources
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Website integrity
The captured homepage HTML/text contains numerous unrelated gambling/SEO links after its employment content. Those links were not followed. Related EOR, legal and FAQ pages remained readable and no corroborating incident notice was found in targeted searches. Record an observed public-site content-integrity concern; do not infer a payroll-system compromise, data breach or fraudulent EOR operation.
Research finding · Sources
- Home - Alt HQ ↗
- Employer of record - Alt HQ ↗
- Website terms of use - Alt HQ ↗
- Separate complaint and site-integrity searches ↗
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Business stability & track record
Offering identity
Alt-HQ explicitly offers EOR employment in Serbia with the client directing work and Alt-HQ handling payroll, taxes, benefits and compliance. Its legal page identifies ALT-HQ DOO, MB 21317063 and PIB 110207859. Broader global/Western Balkan marketing does not provide a verified country/entity map, so country evidence remains Serbia.
Research finding · Sources
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Address continuity
The primary legal page uses Palmotićeva 16. The matching commercial record uses Alekse Nenadovića 34. Yandex marks the Palmotićeva 16A location shut down and has no reviews. This is a location/address discrepancy, not proof of company closure; the matching company records show active entities. Current service address and continuity assurance remain unresolved.
Research finding · Sources
- Legal details - Alt HQ ↗
- ALT-HQ DOO ↗
- Public business directory — published source ↗
- ALT-HQ LIMITED overview - Find and update company information - GOV.UK ↗
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Company relationship
A matching commercial Serbian record reports formation 31 August 2017 and ownership by ALT-HQ LIMITED. Companies House separately shows ALT-HQ LIMITED 10794676 active, incorporated 30 May 2017, with latest accounts to March 2025. The corporate relationship is supported by the secondary ownership listing; Companies House overview alone does not establish the Serbian shareholding or the contract counterparty.
Research finding · Sources
- ALT-HQ DOO ↗
- ALT-HQ LIMITED overview - Find and update company information - GOV.UK ↗
- Legal details - Alt HQ ↗
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Website integrity
The captured homepage HTML/text contains numerous unrelated gambling/SEO links after its employment content. Those links were not followed. Related EOR, legal and FAQ pages remained readable and no corroborating incident notice was found in targeted searches. Record an observed public-site content-integrity concern; do not infer a payroll-system compromise, data breach or fraudulent EOR operation.
Research finding · Sources
- Home - Alt HQ ↗
- Employer of record - Alt HQ ↗
- Website terms of use - Alt HQ ↗
- Separate complaint and site-integrity searches ↗
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Financial review context
The matching secondary record reports 2025 revenue RSD 198.629 million, loss RSD 1.176 million and 38 workers. No audited Serbian statements, fund safeguards or continuity plan were inspected; these figures do not establish payroll failure. No attributable independent EOR account was collected from main-platform searches. Yandex has zero reviews; ScrapingBee recovered two five-star Glassdoor accounts: a current head of finance praised the team/management and low stress (22 August 2024), and a former employee praised management/benefits (9 July 2024). Both reported no negatives. They are affiliated employment accounts, not independent EOR buyer evidence; Show more failed, so additional context is unconfirmed.
Research finding · Sources
- ALT-HQ DOO ↗
- ALT-HQ LIMITED overview - Find and update company information - GOV.UK ↗
- Main-platform brand searches, unrelated Alt Legal product excluded ↗
- Public business directory — published source ↗
- ScrapingBee recovered two affiliated employee accounts after direct access failed ↗
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Pricing
Request a current quote
Salary, employer costs and deposits are separate. Plan the full cost ↗
Support & service
Finance, legal and HR staff provide direct contact for employment changes.
Support hours and urgent escalation or resolution targets are unspecified. Sources & context ↗
Evaluate alt-hq for your hire.
Turn the assessment into questions for your own hire. These detailed checks sit underneath the seven scored areas; a selected account may be relevant to more than one check.
This provider has not yet had the full review classification used for our three-provider pilot. The questions below are checks to complete, not a service assessment.
01Country & local deliveryBuyer questions
Start with the actual employing entity, your role and the people delivering the service locally.
No review excerpt selected for this area. The scorecard above also assesses public documentation.
Ask alt-hq
- Who will legally employ this person, and who delivers each local service?
- Can you support our exact role, hiring country, working arrangement and expected duration?
02Full cost & cash upfrontBuyer questions
Compare a full year of employment costs, extra charges, currency conversion and the cash tied up before payday.
No review excerpt selected for this area. The scorecard above also assesses public documentation.
Ask alt-hq
- What will this specific hire cost over twelve months?
- Which additional charges can arise, and who must approve them?
03Payroll & correctionsBuyer questions
Trace an approved payroll through to payment, then find out who fixes an error and how quickly.
No review excerpt selected for this area. The scorecard above also assesses public documentation.
Ask alt-hq
- How are payroll inputs, calculations and changes checked before approval?
- What happens when an employee is paid incorrectly or late?
04Support & accountabilityBuyer questions
Find the person who owns an urgent problem. Separate a quick acknowledgement from a resolved case.
No review excerpt selected for this area. The scorecard above also assesses public documentation.
Ask alt-hq
- How does a buyer or employee reach a person who can own an urgent issue?
- How quickly can we reach a specialist in our hiring country and language?
05Platform & integrationsBuyer questions
Test the employer view, employee view and every local portal with your own hiring scenario.
No review excerpt selected for this area. The scorecard above also assesses public documentation.
Ask alt-hq
- Show us a complete employer workflow from adding a hire to changing their contract.
- Show us the employee experience on web and mobile.
06Employees & benefitsBuyer questions
Check country-specific benefits, leave, expenses and the day-to-day experience of the person you hire.
No review excerpt selected for this area. The scorecard above also assesses public documentation.
Ask alt-hq
- Which benefits are actually available, who pays, and what choice does the employee have?
- How are local leave, holidays, time records and unusual entitlements represented?
07Contract responsibilitiesBuyer questions
Understand who can make decisions, approve charges and bear the cost when something goes wrong.
No review excerpt selected for this area. The scorecard above also assesses public documentation.
Ask alt-hq
- Who bears the cost when advice, payroll or a filing is wrong?
- Who can instruct local partners, appoint counsel or agree settlements?
08Leaving & switchingBuyer questions
Settle notice, renewal, termination charges, deposit release and benefits continuity before you join.
No review excerpt selected for this area. The scorecard above also assesses public documentation.
Ask alt-hq
- What are the minimum term, renewal rules, notice window and early exit charges?
- Show us an ordinary departure and a disputed termination.
09Security & privacyBuyer questions
Follow sensitive employee data through the platform, local partners, access controls and incident response.
No review excerpt selected for this area. The scorecard above also assesses public documentation.
Ask alt-hq
- How do permissions, authentication and account recovery protect sensitive employee data?
- Where does employee data go, and which subprocessors and local partners receive it?
10Stability & track recordBuyer questions
Look beyond brand recognition to continuity plans, customer references and documented company events.
No review excerpt selected for this area. The scorecard above also assesses public documentation.
Ask alt-hq
- How will payroll and employment continue if your business or a key partner is disrupted?
- What evidence should our leadership use to assess provider stability and track record?
Country coverage
Confirm the employing entity and eligibility for your role before signing.
Provider facts
What the supplied call material adds.
Paraphrases from a privately supplied deal and ticket summary. The source is an EOR market participant with a commercial interest; we have not inspected the original recordings or full transcripts.
No call account for alt-hq was supplied in this batch. We have not inferred one from another provider’s material.
Names, customer organisations and identifying details have been removed. These insights inform questions; they do not establish hidden charges, service failures or comparative popularity.
Read all the anonymised buying insights →Sources & evidence
Provider statements describe advertised terms. They are not independent audits.
- Home - Alt HQ
Home - Alt HQ
Provider-issued material - ScrapingBee recovered two affiliated employee accounts after direct access failed
ScrapingBee recovered two affiliated employee accounts after direct access failed
Platform-hosted self-declared provider employee accounts - Disclaimer - Alt HQ
Disclaimer - Alt HQ
Provider-issued material - Book a presentation - Alt HQ
Book a presentation - Alt HQ
Provider-issued material - Legal details - Alt HQ
Legal details - Alt HQ
Provider-issued material - Live public calculator at default illustrative RSD 100,000 net monthly salary
Live public calculator at default illustrative RSD 100,000 net monthly salary
Provider issued - About - Alt HQ
About - Alt HQ
Provider-issued material - Employer of record - Alt HQ
Employer of record - Alt HQ
Provider-issued material - ALT-HQ DOO
ALT-HQ DOO
Independent directory; listing details may be supplier submitted - Public business directory — published source
Public retrieval attempt
Independent directory; listing details may be supplier submitted - ALT-HQ LIMITED overview - Find and update company information - GOV.UK
ALT-HQ LIMITED overview - Find and update company information - GOV.UK
Independent directory; listing details may be supplier submitted - Calculator - Alt HQ
Calculator - Alt HQ
Provider-issued material - Website terms of use - Alt HQ
Website terms of use - Alt HQ
Provider-issued material