B2C Partner: research & sources
An advertised Serbian EOR service, but mixed courier content and links to another provider leave major questions. The evidence does not support an overall score.
Back to B2C Partner overview →At a glance
Local employment in Serbia
- Consider for
- Employers investigating Serbian hiring who can first clarify the supplier and service scope.
- Main trade-off
- No employment agreement establishes liability, IP or exit and transfer rights.
Based on public documents and customer accounts. Global provider assessment; service has not been tested.
How this provider scores
How we score ↗Six global category scores and the supplied final total. These are provider comparisons, not country-specific service tests or customer review stars.
Total: 3.0/5
The final workbook total includes its adjustment and is preserved as supplied. Missing values are not zero. See the provider research below for terms, sources and practical checks.
Current research by topic
Read the findings, their scope and the documents behind them. Scores above link to their supporting evidence.
Country fit & local delivery
Identity
The provider footer identifies B2C PARTNER D.O.O., MB 21655813, PIB 112348578 at Šumatovačka 72, Belgrade. A matching commercial Companywall profile reports formation on 17 February 2021 and Nikola Milić as director/owner. This is an exact-identifier secondary company record, not an inspected official register extract or confirmation of the contracting/payroll employer.
Research finding · Sources
- Full indexed provider footer and related exact-identifier company evidence ↗
- Companywall matching MB/PIB profile, commercial record rather than official registry ↗
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Offering
B2C Partner’s owned homepage explicitly offers Serbian EOR for clients without a local subsidiary, plus HR, payroll and contracting. It describes co-employment PEO separately. Other owned pages retain courier-service content; this mixed site confirms an advertised EOR offer but does not establish an executed employment arrangement or all role/nationality eligibility.
Research finding · Sources
- About us | B2C Partner employer of record, hire emplyees and run payroll ↗
- O nama | B2C Partner kurirska sluzba ↗
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
External links
Four prominent links on the EOR homepage route to G-P: the subsidiary and payroll links point to Republic of the Congo country pages, the EOR link to G-P’s global PEO service and the contact link to G-P’s contact form. These were observed in the captured primary HTML. They are a content/routing mismatch requiring clarification, not proof of a G-P partnership, acquisition, subcontract or Congo employment coverage.
Research finding · Sources
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Onboarding
Provider says it can hire the client’s chosen candidate and handle local HR compliance without a client entity. No EOR document checklist, start-date SLA, work-permit sponsorship authority or client/worker onboarding workflow was inspected.
Research finding · Sources
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Costs, deposits & currency
Pricing funding
No EOR fee amount, tax/extras schedule, FX markup/basis, deposit, payroll-prefunding or refund policy was found in the inspected EOR page and linked terms searches. Courier cash/payment, parcel tariffs and monthly invoicing rules apply to a separate postal service and are not EOR commercial terms.
Research finding · Sources
- About us | B2C Partner employer of record, hire emplyees and run payroll ↗
- Često postavljana pitanja | B2C Partner kurirska služba ↗
- Separate identity, adverse and product-scope searches ↗
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Payroll that works in practice
Payroll
Advertised administration covers contractor timesheets, invoices, payroll and employer/employee disbursements, tax and social security. No payslip example, pay-calendar/cutoff, approval controls, payroll correction promise or independent delivery evidence was obtained. Contractor administration is not automatically employee EOR payroll.
Research finding · Sources
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Support & accountability
Support
The owned footer publishes Belgrade contacts, 08:00–16:00 office hours and a generic 24/7 technical-support label in a site shared with courier services. No EOR-specific 24/7 commitment, account owner or payroll escalation/resolution SLA was found. The EOR page’s external contact link goes to G-P, so use of that link does not demonstrate B2C staffing coverage.
Research finding · Sources
- Full indexed provider footer and related exact-identifier company evidence ↗
- About us | B2C Partner employer of record, hire emplyees and run payroll ↗
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Platforms & integrations
Platform
Owned material describes administrative services but does not demonstrate an EOR employer or employee product, local-employer portals, reports/exports, HRIS/API integrations, access permissions or uptime. Parcel tracking and the courier Expedit application are adjacent logistics tools and were not classified as EOR platform capabilities.
Research finding · Sources
- About us | B2C Partner employer of record, hire emplyees and run payroll ↗
- Često postavljana pitanja | B2C Partner kurirska služba ↗
- Full indexed provider footer and related exact-identifier company evidence ↗
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Benefits & employee experience
Employee extras
B2C offers to arrange premises, warehouses/production facilities, vehicles, equipment, materials and travel for clients entering Serbia, and refers generally to benefits administration. Scope, charges and reimbursement rules require a quote. Worker benefit schedules, leave administration and EOR expense approvals/payment timing are not published in the material read.
Research finding · Sources
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Contracts & responsibility
Contract exit
No EOR MSA or employee agreement was obtained. The site describes HR policy/secondment advice and co-employment in general terms; it does not establish liability limits, insured risks, management authority, IP assignment, minimum commitments, termination charges, employee transfer or data/funds handover. Postal damage/parcel-liability conditions are unrelated.
Research finding · Sources
- About us | B2C Partner employer of record, hire emplyees and run payroll ↗
- Često postavljana pitanja | B2C Partner kurirska služba ↗
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Switching & leaving an EOR
Contract exit
No EOR MSA or employee agreement was obtained. The site describes HR policy/secondment advice and co-employment in general terms; it does not establish liability limits, insured risks, management authority, IP assignment, minimum commitments, termination charges, employee transfer or data/funds handover. Postal damage/parcel-liability conditions are unrelated.
Research finding · Sources
- About us | B2C Partner employer of record, hire emplyees and run payroll ↗
- Često postavljana pitanja | B2C Partner kurirska služba ↗
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Employee data & security
Security
Courier FAQ says it handles personal data lawfully under Serbian rules with protective measures. That statement applies to courier users and does not supply an EOR DPA, payroll subprocessor list, cross-border safeguards, access matrix, verified certification or incident-notification SLA.
Research finding · Sources
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Business stability & track record
Identity
The provider footer identifies B2C PARTNER D.O.O., MB 21655813, PIB 112348578 at Šumatovačka 72, Belgrade. A matching commercial Companywall profile reports formation on 17 February 2021 and Nikola Milić as director/owner. This is an exact-identifier secondary company record, not an inspected official register extract or confirmation of the contracting/payroll employer.
Research finding · Sources
- Full indexed provider footer and related exact-identifier company evidence ↗
- Companywall matching MB/PIB profile, commercial record rather than official registry ↗
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
External links
Four prominent links on the EOR homepage route to G-P: the subsidiary and payroll links point to Republic of the Congo country pages, the EOR link to G-P’s global PEO service and the contact link to G-P’s contact form. These were observed in the captured primary HTML. They are a content/routing mismatch requiring clarification, not proof of a G-P partnership, acquisition, subcontract or Congo employment coverage.
Research finding · Sources
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Customer continuity
No attributable independent EOR customer account was found in main-platform and adverse/switching searches. The exact-identifier commercial listing provides company context but its credit assessment is not independent verification of EOR quality, payroll-fund protection or audited group solvency. No employer continuity plan or EOR-specific customer sample was obtained.
Research finding · Sources
- Companywall matching MB/PIB profile, commercial record rather than official registry ↗
- Separate exact-name Trustpilot/G2/Capterra/complaint/switch search; no attributable EOR accounts ↗
- Separate identity, adverse and product-scope searches ↗
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Pricing
Request a current quote
Salary, employer costs and deposits are separate. Plan the full cost ↗
Support & service
Belgrade contacts and office hours are published.
The EOR contact routes to G-P and generic technical hours share courier context, leaving EOR support ownership unresolved. Sources & context ↗
Evaluate b2c-partner for your hire.
Turn the assessment into questions for your own hire. These detailed checks sit underneath the seven scored areas; a selected account may be relevant to more than one check.
This provider has not yet had the full review classification used for our three-provider pilot. The questions below are checks to complete, not a service assessment.
01Country & local deliveryBuyer questions
Start with the actual employing entity, your role and the people delivering the service locally.
No review excerpt selected for this area. The scorecard above also assesses public documentation.
Ask b2c-partner
- Who will legally employ this person, and who delivers each local service?
- Can you support our exact role, hiring country, working arrangement and expected duration?
02Full cost & cash upfrontBuyer questions
Compare a full year of employment costs, extra charges, currency conversion and the cash tied up before payday.
No review excerpt selected for this area. The scorecard above also assesses public documentation.
Ask b2c-partner
- What will this specific hire cost over twelve months?
- Which additional charges can arise, and who must approve them?
03Payroll & correctionsBuyer questions
Trace an approved payroll through to payment, then find out who fixes an error and how quickly.
No review excerpt selected for this area. The scorecard above also assesses public documentation.
Ask b2c-partner
- How are payroll inputs, calculations and changes checked before approval?
- What happens when an employee is paid incorrectly or late?
04Support & accountabilityBuyer questions
Find the person who owns an urgent problem. Separate a quick acknowledgement from a resolved case.
No review excerpt selected for this area. The scorecard above also assesses public documentation.
Ask b2c-partner
- How does a buyer or employee reach a person who can own an urgent issue?
- How quickly can we reach a specialist in our hiring country and language?
05Platform & integrationsBuyer questions
Test the employer view, employee view and every local portal with your own hiring scenario.
No review excerpt selected for this area. The scorecard above also assesses public documentation.
Ask b2c-partner
- Show us a complete employer workflow from adding a hire to changing their contract.
- Show us the employee experience on web and mobile.
06Employees & benefitsBuyer questions
Check country-specific benefits, leave, expenses and the day-to-day experience of the person you hire.
No review excerpt selected for this area. The scorecard above also assesses public documentation.
Ask b2c-partner
- Which benefits are actually available, who pays, and what choice does the employee have?
- How are local leave, holidays, time records and unusual entitlements represented?
07Contract responsibilitiesBuyer questions
Understand who can make decisions, approve charges and bear the cost when something goes wrong.
No review excerpt selected for this area. The scorecard above also assesses public documentation.
Ask b2c-partner
- Who bears the cost when advice, payroll or a filing is wrong?
- Who can instruct local partners, appoint counsel or agree settlements?
08Leaving & switchingBuyer questions
Settle notice, renewal, termination charges, deposit release and benefits continuity before you join.
No review excerpt selected for this area. The scorecard above also assesses public documentation.
Ask b2c-partner
- What are the minimum term, renewal rules, notice window and early exit charges?
- Show us an ordinary departure and a disputed termination.
09Security & privacyBuyer questions
Follow sensitive employee data through the platform, local partners, access controls and incident response.
No review excerpt selected for this area. The scorecard above also assesses public documentation.
Ask b2c-partner
- How do permissions, authentication and account recovery protect sensitive employee data?
- Where does employee data go, and which subprocessors and local partners receive it?
10Stability & track recordBuyer questions
Look beyond brand recognition to continuity plans, customer references and documented company events.
No review excerpt selected for this area. The scorecard above also assesses public documentation.
Ask b2c-partner
- How will payroll and employment continue if your business or a key partner is disrupted?
- What evidence should our leadership use to assess provider stability and track record?
Country coverage
Confirm the employing entity and eligibility for your role before signing.
Provider facts
What the supplied call material adds.
Paraphrases from a privately supplied deal and ticket summary. The source is an EOR market participant with a commercial interest; we have not inspected the original recordings or full transcripts.
No call account for b2c-partner was supplied in this batch. We have not inferred one from another provider’s material.
Names, customer organisations and identifying details have been removed. These insights inform questions; they do not establish hidden charges, service failures or comparative popularity.
Read all the anonymised buying insights →Sources & evidence
Provider statements describe advertised terms. They are not independent audits.
- O nama | B2C Partner kurirska sluzba
O nama | B2C Partner kurirska sluzba
Provider-issued material - Companywall matching MB/PIB profile, commercial record rather than official registry
Companywall matching MB/PIB profile, commercial record rather than official registry
Public independent source/search - Često postavljana pitanja | B2C Partner kurirska služba
Često postavljana pitanja | B2C Partner kurirska služba
Provider-issued material - About us | B2C Partner employer of record, hire emplyees and run payroll
About us | B2C Partner employer of record, hire emplyees and run payroll
Provider-issued material - Full indexed provider footer and related exact-identifier company evidence
Full indexed provider footer and related exact-identifier company evidence
Provider issued