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Providers/Native Teams/Research

Native Teams: research & sources

A low entry price and useful employee tools come with material pricing, support-hours and contract tradeoffs. Confirm the legal employer, funding schedule and escalation owner before committing.

Back to Native Teams overview →

At a glance

Global EOR

Consider for
Teams considering lower headline fees and documented payroll workflows, particularly in the Balkans.
Main trade-off
General terms have a one-month liability cap, broad indemnity and no prorated cycle refund; the EOR IP chain and transfer terms need confirmation.
3.9/5Provider research score · See the reasons

Based on public documents and customer accounts. Global provider assessment; service has not been tested.

How this provider scores

How we score ↗

Six global category scores and the supplied final total. These are provider comparisons, not country-specific service tests or customer review stars.

Cost3.8/5
Support3.8/5
Contract terms3.2/5
Payroll3.8/5
Local delivery4.4/5
Cost transparency & FX4.1/5

Total: 3.9/5

The final workbook total includes its adjustment and is preserved as supplied. Missing values are not zero. See the provider research below for terms, sources and practical checks.

Current research by topic

Read the findings, their scope and the documents behind them. Scores above link to their supporting evidence.

Country fit & local delivery

Identity and company record

Native Teams Limited, UK company 12584623, is active and incorporated 4 May 2020. Own history distinguishes creation in 2020 from Balkan launch in 2021. Privacy notice also identifies Hong Kong company 3155681. Group brand is not sufficient to identify the legal employer for a particular worker.

Research finding · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Country paydays and spain version

Currently linked payment-date PDF lists UK, Spain and Switzerland at last working day; India and North Macedonia by fifth of following month, Italy by tenth. It is provider scheduling guidance, not independent legal verification. Spain knowledgebase page 4 uses 2024 statutory figures and a 12th input cutoff versus current general help’s 10th; do not treat the older guide as current law or a definitive current cutoff.

Research finding · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Coverage and delivery claim

Current EOR marketing claims 95+ countries through owned entities and no intermediaries. Help claims in-house local legal, tax and payroll support and remote IT role support throughout coverage. November 2025 Capterra response acknowledges trusted local partners in some countries. Delivery may have changed; no complete current employer, licence and subcontractor map independently verified.

Research finding · Sources

Onboarding customisation and mobility

Local contract templates can be customised within local law after onboarding review. Terms describe visa/work/residence and family assistance, prepayment before work begins, and no approval guarantee. No complete country sponsorship matrix, fixed immigration quote or independently tested start-time guarantee obtained.

Published document · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Product boundaries

EOR, contractor payments, Contractor of Record, gig payments, entity management and Remoter are distinct offers under one brand. Entity management covers a client’s own existing or newly formed entities. Do not count these as separate competitors or assume wallet/card reports concern employer payroll.

Research finding · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Remoter contract conflict

Help pricing describes Remoter as giving solo professionals official employment status and benefits. Separate Remoter terms, dated 1 March 2025, explicitly disclaim creation of employment and say users remain responsible for taxes/contributions. This unresolved document conflict requires product-specific written clarification; it does not cancel the separately advertised business EOR offering.

Research finding · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Review sampling and positive evidence

50 unique complete Trustpilot accounts in Most Recent order were read and classified, displayed dates 30 December 2025–2 September 2026 including updated reviews. All labelled unprompted; profile displayed 283 reviews and asks for reviews. Positive accounts describe responsive support, easy administration and onboarding; Luka Krcmar reports unexpected charges resolved. Employment, freelancer and wallet accounts are separated. No population failure rate inferred.

Research finding · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

G2 balanced product scope

Ten native G2 accounts include explicit EOR praise from Shene and mixed EOR/payroll/freelancer praise from Sumit. Other accounts praise named support, timely payroll, Gig Pay and organised invoicing; four are clearly freelance/Gig Pay adjacent-product accounts. Requests include easier navigation/workflow flexibility, more reporting/customisation and unnamed regional feature gaps. Two carry G2 invite/incentive labels. The material Rasul cross-post is retained but excluded from independent corroboration. Default order mixes October2025–June2026; recent and low-rating expansion remain open.

Customer account · Sources
Checked 2026-09-17

Customer statements and replies are not independently verified operating outcomes. Default/recent accessible-page selection, with invitations, incentives and affiliations retained. No prevalence, market-wide score or all-country quality inference.

G2 contractor switching cases

December2025 Michael account describes switching from Deel for price, then alleges contractor USD-to-USD transfer changed to USD/PHP, reversed without notice with funds loss/team disruption, weeks-long onboarding and unavailable weekend/international-hours help. Catherine explicitly used COR and alleges invoices late/missing two months, almost daily messages unanswered three weeks and over-month onboarding nearly lost a contractor. Mia apologises/acknowledges concerns without verified fixes. Contractor-payment/COR scope is preserved; currencies alone do not establish employment country or EOR contract terms.

Customer account · Sources
Checked 2026-09-17

Customer statements and replies are not independently verified operating outcomes. Default/recent accessible-page selection, with invitations, incentives and affiliations retained. No prevalence, market-wide score or all-country quality inference.

G2 positive counterexamples

Balance retained: Andrej S explicitly describes smooth six-day EOR onboarding for several Balkan employees with no downside. Freelance/payment users praise consistent receipts and centralised invoices; even a2/5review reports on-time payments and only unspecified platform bugs. Some Most Helpful accounts concern Gig Pay, contractor setup or generic team management, not EOR delivery. A2024 incentivized payroll/freelancer account reports slow/stuck large calculations; this is historical, not a current performance test.

Customer account · Sources
Checked 2026-09-17

Customer statements and replies are not independently verified operating outcomes. Default/recent accessible-page selection, with invitations, incentives and affiliations retained. No prevalence, market-wide score or all-country quality inference.

Swiss integration and payroll report

Mariana alleges promised BambooHR integration was only a roadmap item, Swiss onboarding delayed, and two payrolls late before contract termination. Provider asks for details because it cannot identify the account. No corroborated resolution or public integration specification established by follow-up; distinguish a customer report from a proved contractual breach.

Customer account · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Costs, deposits & currency

FX tax and fee changes

General terms place exchange-rate variations and payment-gateway fees on users, exclude applicable taxes from charges and provide withholding gross-up subject to law. Fee changes use 30 days’ advance notice before the billing period ends, with disagreement termination seven working days before that end. No public EOR FX benchmark, spread or rate-lock schedule established; signed service terms may override.

Published document · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Remoter reserve scope

Separate Remoter terms require one month of projected service value or income equivalent plus 20% unless varied in writing, and refund unused balance within 30 calendar days after final settlement. They expressly state no FSCS protection and no interest. These Remoter provisions cannot substitute for missing business EOR deposit terms.

Published document · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Accrual and invoice allocation

General terms allow a separate monthly severance accrual based on gross salary and local rules. Surplus is refundable after termination, shortfall invoiced in final settlement, without a fixed public refund date. Payments may be allocated to oldest unpaid invoices regardless of client designation; late fees and suspension rights remain.

Published document · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Deposit reward discrepancy

Tier 3 funding advertises 25% subscription discount and 1% monthly wallet reward. Main page says 0.33% daily while activation help says 0.033% daily: preserve the factor-of-ten inconsistency. Eligibility, actual calculation, withdrawal conditions and custody protection require definitive terms; no guaranteed investment return or deposit insurance inferred.

Research finding · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Funding and security deposits

Deposit help identifies two mandatory tiers held against employment liabilities. Additional Tier 3 funds are withdrawable subject to rules, not an unrestricted right to withdraw the mandatory deposits. Public documents inspected do not quantify each mandatory EOR tier, name custody arrangements, prove ringfencing or specify a fixed EOR refund deadline.

Research finding · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Optional benefits cost and timing

Benefits help promises a breakdown of benefit amount, external provider fee and Native Teams administration fee before activation. Availability and tax treatment vary by country; confirmation is required. Benefits processed through payroll are typically reimbursed one month in arrears. No complete insurer, premium or claim-service schedule obtained.

Published document · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Salary funding and correction

Help says salary is released only after employment invoice payment clears, adding 1–3 business days after payment. If already settled, finance traces payment and supplies transfer confirmation when available. Payslip errors are reviewed and reissued. No binding emergency payment/correction deadline or customer-confirmed performance established.

Published document · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Termination notice and final pay

Current help requests at least five business days before probation termination and fourteen business days otherwise; an extra fee may apply. These operational lead times do not replace statutory employment notice. Legal team prepares documents and final pay/leave invoice once method and last day confirmed; no universal fixed termination tariff published.

Published document · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

EOR price and quote scope

Main pricing capture displays EOR from $99 per employee/month; help specifies from EUR99. Custom pricing depends on headcount, countries and service scope. A disclosed Native Teams employee on Reddit describes EUR99–299 salary-based tiers, but a complete authoritative current tier schedule was not obtained. Salary, employer contributions, taxes and extras are outside a bare management-fee comparison.

Research finding · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Forum affiliation and limits

Targeted public forum exploration found an explicitly affiliated Native Teams employee discussing salary-tier pricing under an explicitly affiliated Multiplier post. This is a provider claim, not independent customer validation. Separate deposit discussion concerns other providers and is not Native Teams evidence. Targeted searches did not independently resolve reviewed legal, payroll or privacy allegations.

Research finding · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

G2 contractor switching cases

December2025 Michael account describes switching from Deel for price, then alleges contractor USD-to-USD transfer changed to USD/PHP, reversed without notice with funds loss/team disruption, weeks-long onboarding and unavailable weekend/international-hours help. Catherine explicitly used COR and alleges invoices late/missing two months, almost daily messages unanswered three weeks and over-month onboarding nearly lost a contractor. Mia apologises/acknowledges concerns without verified fixes. Contractor-payment/COR scope is preserved; currencies alone do not establish employment country or EOR contract terms.

Customer account · Sources
Checked 2026-09-17

Customer statements and replies are not independently verified operating outcomes. Default/recent accessible-page selection, with invitations, incentives and affiliations retained. No prevalence, market-wide score or all-country quality inference.

G2 support and invoice cases

Lowest-rated EOR accounts include a June2026 buyer who likes simple software but says support/managers take days and task quality undermines price, and a January2026 pharma buyer alleging recurring invoice errors/delays and unclear ownership. Mia Vujosevic acknowledges falling short and, on the invoicing case, says controls/response/ownership have since been strengthened. This is a provider improvement statement, not customer-confirmed resolution. Reviewer descriptions of systemic problems do not establish market-wide frequency.

Customer account · Sources
Checked 2026-09-17

Customer statements and replies are not independently verified operating outcomes. Default/recent accessible-page selection, with invitations, incentives and affiliations retained. No prevalence, market-wide score or all-country quality inference.

Capterra context and partner response

Capterra displayed 122 reviews. Most Recent visible Michael A describes contractor payment/currency issues and planned return to Deel, with January 2026 acknowledgement. Clare’s November 2025 EOR account cites payroll errors across three countries and allegedly missing Kenya WIBA insurance, while retaining service for low cost; says most errors fixed but cost breakdown unresolved. Provider acknowledges some local-partner delivery and responsibility, reviewing calculations. No independent policy, remittance or final remedy verified.

Customer account · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Billing and payroll complaints

Recent accounts include missing bonus, incorrect invoices, salary delays, final-pay disputes and company-transfer paperwork problems. Hanna reports recurring invoice/debit failures and provider acknowledges repeated breakdowns; Gurpreet disputes additional salary funding while a deposit is held. A security reserve is not necessarily available payroll cash. Responses requesting contact or apologising are retained without marking unresolved cases repaired.

Customer account · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Payroll that works in practice

Country paydays and spain version

Currently linked payment-date PDF lists UK, Spain and Switzerland at last working day; India and North Macedonia by fifth of following month, Italy by tenth. It is provider scheduling guidance, not independent legal verification. Spain knowledgebase page 4 uses 2024 statutory figures and a 12th input cutoff versus current general help’s 10th; do not treat the older guide as current law or a definitive current cutoff.

Research finding · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Payroll inputs and salary changes

Current help sets the 10th as cutoff for bonus, overtime, deductions and payroll-paid expenses; later inputs move to next cycle. Employer and employee app inputs are supported. Base-salary changes require a signed legal addendum, not a self-service entry. Country-specific agreement and latest calendar remain necessary.

Published document · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Payslip and reporting access

Help puts employee payslips in Employment > Documents and employer access in People > employee > Documents. Publication is after payroll finalisation, usually early next month; support can resend missing items. Team directory provides location/status filters. Full historical export, API scope and local portal parity were not demonstrated.

Published document · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Pensions and eligibility

Help says mandatory pension enrollment occurs during onboarding, giving UK Nest as example, with employer/worker contributions shown on payslips. Changes, voluntary contributions and lawful opt-outs go through support. This is a documented policy, not proof that any disputed contribution was remitted.

Published document · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Salary funding and correction

Help says salary is released only after employment invoice payment clears, adding 1–3 business days after payment. If already settled, finance traces payment and supplies transfer confirmation when available. Payslip errors are reviewed and reissued. No binding emergency payment/correction deadline or customer-confirmed performance established.

Published document · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

G2 balanced product scope

Ten native G2 accounts include explicit EOR praise from Shene and mixed EOR/payroll/freelancer praise from Sumit. Other accounts praise named support, timely payroll, Gig Pay and organised invoicing; four are clearly freelance/Gig Pay adjacent-product accounts. Requests include easier navigation/workflow flexibility, more reporting/customisation and unnamed regional feature gaps. Two carry G2 invite/incentive labels. The material Rasul cross-post is retained but excluded from independent corroboration. Default order mixes October2025–June2026; recent and low-rating expansion remain open.

Customer account · Sources
Checked 2026-09-17

Customer statements and replies are not independently verified operating outcomes. Default/recent accessible-page selection, with invitations, incentives and affiliations retained. No prevalence, market-wide score or all-country quality inference.

G2 contractor switching cases

December2025 Michael account describes switching from Deel for price, then alleges contractor USD-to-USD transfer changed to USD/PHP, reversed without notice with funds loss/team disruption, weeks-long onboarding and unavailable weekend/international-hours help. Catherine explicitly used COR and alleges invoices late/missing two months, almost daily messages unanswered three weeks and over-month onboarding nearly lost a contractor. Mia apologises/acknowledges concerns without verified fixes. Contractor-payment/COR scope is preserved; currencies alone do not establish employment country or EOR contract terms.

Customer account · Sources
Checked 2026-09-17

Customer statements and replies are not independently verified operating outcomes. Default/recent accessible-page selection, with invitations, incentives and affiliations retained. No prevalence, market-wide score or all-country quality inference.

G2 positive counterexamples

Balance retained: Andrej S explicitly describes smooth six-day EOR onboarding for several Balkan employees with no downside. Freelance/payment users praise consistent receipts and centralised invoices; even a2/5review reports on-time payments and only unspecified platform bugs. Some Most Helpful accounts concern Gig Pay, contractor setup or generic team management, not EOR delivery. A2024 incentivized payroll/freelancer account reports slow/stuck large calculations; this is historical, not a current performance test.

Customer account · Sources
Checked 2026-09-17

Customer statements and replies are not independently verified operating outcomes. Default/recent accessible-page selection, with invitations, incentives and affiliations retained. No prevalence, market-wide score or all-country quality inference.

G2 support and invoice cases

Lowest-rated EOR accounts include a June2026 buyer who likes simple software but says support/managers take days and task quality undermines price, and a January2026 pharma buyer alleging recurring invoice errors/delays and unclear ownership. Mia Vujosevic acknowledges falling short and, on the invoicing case, says controls/response/ownership have since been strengthened. This is a provider improvement statement, not customer-confirmed resolution. Reviewer descriptions of systemic problems do not establish market-wide frequency.

Customer account · Sources
Checked 2026-09-17

Customer statements and replies are not independently verified operating outcomes. Default/recent accessible-page selection, with invitations, incentives and affiliations retained. No prevalence, market-wide score or all-country quality inference.

G2 rasul continuation

Rasul O G2 account12517749 includes the same three-month salary-delay/exit wording attributed jointly to Native Teams and Lano in earlier Rasul Osmanbeyli Trustpilot material. Updated text says salary and termination eventually completed, then alleges an overtime repayment demand after signing a remaining-leave request. Mia Vujosevic acknowledges seriousness and offers investigation; an existing Native Teams Trustpilot reply says inquiries were supported and offers contact. These are one probable continuing customer case, not independent confirmations or separate failure counts. Responsibility between brands, payroll records, legal entitlement and final resolution remain unverified.

Customer account · Sources
Checked 2026-09-17

Customer statements and replies are not independently verified operating outcomes. Default/recent accessible-page selection, with invitations, incentives and affiliations retained. No prevalence, market-wide score or all-country quality inference.

Capterra context and partner response

Capterra displayed 122 reviews. Most Recent visible Michael A describes contractor payment/currency issues and planned return to Deel, with January 2026 acknowledgement. Clare’s November 2025 EOR account cites payroll errors across three countries and allegedly missing Kenya WIBA insurance, while retaining service for low cost; says most errors fixed but cost breakdown unresolved. Provider acknowledges some local-partner delivery and responsibility, reviewing calculations. No independent policy, remittance or final remedy verified.

Customer account · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Swiss integration and payroll report

Mariana alleges promised BambooHR integration was only a roadmap item, Swiss onboarding delayed, and two payrolls late before contract termination. Provider asks for details because it cannot identify the account. No corroborated resolution or public integration specification established by follow-up; distinguish a customer report from a proved contractual breach.

Customer account · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

UK pension report

Janaka’s December 2025 account describes UK employment April–October, tax-code error, pension omissions/wrong contributions and October contribution still missing by year end. He acknowledges client late funding for August pay. January 2026 provider apology does not establish remedy. Enhanced sick pay/pension expectations depended on addendum; no automatic statutory breach inferred and no independent pension record obtained.

Customer account · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Billing and payroll complaints

Recent accounts include missing bonus, incorrect invoices, salary delays, final-pay disputes and company-transfer paperwork problems. Hanna reports recurring invoice/debit failures and provider acknowledges repeated breakdowns; Gurpreet disputes additional salary funding while a deposit is held. A security reserve is not necessarily available payroll cash. Responses requesting contact or apologising are retained without marking unresolved cases repaired.

Customer account · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Support & accountability

Coverage and delivery claim

Current EOR marketing claims 95+ countries through owned entities and no intermediaries. Help claims in-house local legal, tax and payroll support and remote IT role support throughout coverage. November 2025 Capterra response acknowledges trusted local partners in some countries. Delivery may have changed; no complete current employer, licence and subcontractor map independently verified.

Research finding · Sources

Salary funding and correction

Help says salary is released only after employment invoice payment clears, adding 1–3 business days after payment. If already settled, finance traces payment and supplies transfer confirmation when available. Payslip errors are reviewed and reissued. No binding emergency payment/correction deadline or customer-confirmed performance established.

Published document · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Support hours conflict

General terms promise customer support 24/7, while the current public help landing page displays Monday–Friday 09:00–17:00 CET and approximately 15 minutes for support chat. These are inconsistent public descriptions; neither establishes a binding resolution SLA, out-of-hours escalation or staffed local coverage.

Research finding · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Review sampling and positive evidence

50 unique complete Trustpilot accounts in Most Recent order were read and classified, displayed dates 30 December 2025–2 September 2026 including updated reviews. All labelled unprompted; profile displayed 283 reviews and asks for reviews. Positive accounts describe responsive support, easy administration and onboarding; Luka Krcmar reports unexpected charges resolved. Employment, freelancer and wallet accounts are separated. No population failure rate inferred.

Research finding · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

G2 balanced product scope

Ten native G2 accounts include explicit EOR praise from Shene and mixed EOR/payroll/freelancer praise from Sumit. Other accounts praise named support, timely payroll, Gig Pay and organised invoicing; four are clearly freelance/Gig Pay adjacent-product accounts. Requests include easier navigation/workflow flexibility, more reporting/customisation and unnamed regional feature gaps. Two carry G2 invite/incentive labels. The material Rasul cross-post is retained but excluded from independent corroboration. Default order mixes October2025–June2026; recent and low-rating expansion remain open.

Customer account · Sources
Checked 2026-09-17

Customer statements and replies are not independently verified operating outcomes. Default/recent accessible-page selection, with invitations, incentives and affiliations retained. No prevalence, market-wide score or all-country quality inference.

Wallet bug and product scope

Charles reports withdrawal-details error and identity-document display on an invoice; provider confirms a technical withdrawal-details bug and work on a fix. Other card users describe 72-hour or longer top-ups, often alongside positive support. These adjacent payment-service reports do not establish EOR payroll failure rates or a verified data breach. No corroborated disclosure incident or completed remediation obtained.

Customer account · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

G2 contractor switching cases

December2025 Michael account describes switching from Deel for price, then alleges contractor USD-to-USD transfer changed to USD/PHP, reversed without notice with funds loss/team disruption, weeks-long onboarding and unavailable weekend/international-hours help. Catherine explicitly used COR and alleges invoices late/missing two months, almost daily messages unanswered three weeks and over-month onboarding nearly lost a contractor. Mia apologises/acknowledges concerns without verified fixes. Contractor-payment/COR scope is preserved; currencies alone do not establish employment country or EOR contract terms.

Customer account · Sources
Checked 2026-09-17

Customer statements and replies are not independently verified operating outcomes. Default/recent accessible-page selection, with invitations, incentives and affiliations retained. No prevalence, market-wide score or all-country quality inference.

G2 positive counterexamples

Balance retained: Andrej S explicitly describes smooth six-day EOR onboarding for several Balkan employees with no downside. Freelance/payment users praise consistent receipts and centralised invoices; even a2/5review reports on-time payments and only unspecified platform bugs. Some Most Helpful accounts concern Gig Pay, contractor setup or generic team management, not EOR delivery. A2024 incentivized payroll/freelancer account reports slow/stuck large calculations; this is historical, not a current performance test.

Customer account · Sources
Checked 2026-09-17

Customer statements and replies are not independently verified operating outcomes. Default/recent accessible-page selection, with invitations, incentives and affiliations retained. No prevalence, market-wide score or all-country quality inference.

G2 support and invoice cases

Lowest-rated EOR accounts include a June2026 buyer who likes simple software but says support/managers take days and task quality undermines price, and a January2026 pharma buyer alleging recurring invoice errors/delays and unclear ownership. Mia Vujosevic acknowledges falling short and, on the invoicing case, says controls/response/ownership have since been strengthened. This is a provider improvement statement, not customer-confirmed resolution. Reviewer descriptions of systemic problems do not establish market-wide frequency.

Customer account · Sources
Checked 2026-09-17

Customer statements and replies are not independently verified operating outcomes. Default/recent accessible-page selection, with invitations, incentives and affiliations retained. No prevalence, market-wide score or all-country quality inference.

G2 rasul continuation

Rasul O G2 account12517749 includes the same three-month salary-delay/exit wording attributed jointly to Native Teams and Lano in earlier Rasul Osmanbeyli Trustpilot material. Updated text says salary and termination eventually completed, then alleges an overtime repayment demand after signing a remaining-leave request. Mia Vujosevic acknowledges seriousness and offers investigation; an existing Native Teams Trustpilot reply says inquiries were supported and offers contact. These are one probable continuing customer case, not independent confirmations or separate failure counts. Responsibility between brands, payroll records, legal entitlement and final resolution remain unverified.

Customer account · Sources
Checked 2026-09-17

Customer statements and replies are not independently verified operating outcomes. Default/recent accessible-page selection, with invitations, incentives and affiliations retained. No prevalence, market-wide score or all-country quality inference.

Capterra context and partner response

Capterra displayed 122 reviews. Most Recent visible Michael A describes contractor payment/currency issues and planned return to Deel, with January 2026 acknowledgement. Clare’s November 2025 EOR account cites payroll errors across three countries and allegedly missing Kenya WIBA insurance, while retaining service for low cost; says most errors fixed but cost breakdown unresolved. Provider acknowledges some local-partner delivery and responsibility, reviewing calculations. No independent policy, remittance or final remedy verified.

Customer account · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Spain termination report

Miguel alleges Spanish social-security deregistration without notice, continued work, proposed backdated mutual termination and missing benefits documentation; names Native Technologies SL and says conciliation initiated. Provider 3 August reply says active private review without confirming facts. Targeted search found no independently verified judgment or case outcome. Current consent-based termination policy does not resolve the account.

Customer account · Sources

Swiss integration and payroll report

Mariana alleges promised BambooHR integration was only a roadmap item, Swiss onboarding delayed, and two payrolls late before contract termination. Provider asks for details because it cannot identify the account. No corroborated resolution or public integration specification established by follow-up; distinguish a customer report from a proved contractual breach.

Customer account · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

UK pension report

Janaka’s December 2025 account describes UK employment April–October, tax-code error, pension omissions/wrong contributions and October contribution still missing by year end. He acknowledges client late funding for August pay. January 2026 provider apology does not establish remedy. Enhanced sick pay/pension expectations depended on addendum; no automatic statutory breach inferred and no independent pension record obtained.

Customer account · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Billing and payroll complaints

Recent accounts include missing bonus, incorrect invoices, salary delays, final-pay disputes and company-transfer paperwork problems. Hanna reports recurring invoice/debit failures and provider acknowledges repeated breakdowns; Gurpreet disputes additional salary funding while a deposit is held. A security reserve is not necessarily available payroll cash. Responses requesting contact or apologising are retained without marking unresolved cases repaired.

Customer account · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Platforms & integrations

Expense and leave workflow

EOR help describes one dashboard for spending, approvals, vacation and sick leave. Approved expenses enter next monthly payroll and invoice; taxability depends on local limits and valid documentation. Specific leave rules, approval exceptions, mobile parity and reimbursement execution were not tested.

Published document · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Payroll inputs and salary changes

Current help sets the 10th as cutoff for bonus, overtime, deductions and payroll-paid expenses; later inputs move to next cycle. Employer and employee app inputs are supported. Base-salary changes require a signed legal addendum, not a self-service entry. Country-specific agreement and latest calendar remain necessary.

Published document · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Payslip and reporting access

Help puts employee payslips in Employment > Documents and employer access in People > employee > Documents. Publication is after payroll finalisation, usually early next month; support can resend missing items. Team directory provides location/status filters. Full historical export, API scope and local portal parity were not demonstrated.

Published document · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Product boundaries

EOR, contractor payments, Contractor of Record, gig payments, entity management and Remoter are distinct offers under one brand. Entity management covers a client’s own existing or newly formed entities. Do not count these as separate competitors or assume wallet/card reports concern employer payroll.

Research finding · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Uptime promise and remedy

Terms warrant at least 99% monthly platform uptime with exclusions. Claims must arrive by end of the following calendar month; investigation and credit issuance remain at Native Teams discretion and credit is exclusive remedy. No fixed credit formula, public incident history or tested recovery performance established.

Published document · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

G2 balanced product scope

Ten native G2 accounts include explicit EOR praise from Shene and mixed EOR/payroll/freelancer praise from Sumit. Other accounts praise named support, timely payroll, Gig Pay and organised invoicing; four are clearly freelance/Gig Pay adjacent-product accounts. Requests include easier navigation/workflow flexibility, more reporting/customisation and unnamed regional feature gaps. Two carry G2 invite/incentive labels. The material Rasul cross-post is retained but excluded from independent corroboration. Default order mixes October2025–June2026; recent and low-rating expansion remain open.

Customer account · Sources
Checked 2026-09-17

Customer statements and replies are not independently verified operating outcomes. Default/recent accessible-page selection, with invitations, incentives and affiliations retained. No prevalence, market-wide score or all-country quality inference.

Wallet bug and product scope

Charles reports withdrawal-details error and identity-document display on an invoice; provider confirms a technical withdrawal-details bug and work on a fix. Other card users describe 72-hour or longer top-ups, often alongside positive support. These adjacent payment-service reports do not establish EOR payroll failure rates or a verified data breach. No corroborated disclosure incident or completed remediation obtained.

Customer account · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

G2 positive counterexamples

Balance retained: Andrej S explicitly describes smooth six-day EOR onboarding for several Balkan employees with no downside. Freelance/payment users praise consistent receipts and centralised invoices; even a2/5review reports on-time payments and only unspecified platform bugs. Some Most Helpful accounts concern Gig Pay, contractor setup or generic team management, not EOR delivery. A2024 incentivized payroll/freelancer account reports slow/stuck large calculations; this is historical, not a current performance test.

Customer account · Sources
Checked 2026-09-17

Customer statements and replies are not independently verified operating outcomes. Default/recent accessible-page selection, with invitations, incentives and affiliations retained. No prevalence, market-wide score or all-country quality inference.

Capterra context and partner response

Capterra displayed 122 reviews. Most Recent visible Michael A describes contractor payment/currency issues and planned return to Deel, with January 2026 acknowledgement. Clare’s November 2025 EOR account cites payroll errors across three countries and allegedly missing Kenya WIBA insurance, while retaining service for low cost; says most errors fixed but cost breakdown unresolved. Provider acknowledges some local-partner delivery and responsibility, reviewing calculations. No independent policy, remittance or final remedy verified.

Customer account · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Swiss integration and payroll report

Mariana alleges promised BambooHR integration was only a roadmap item, Swiss onboarding delayed, and two payrolls late before contract termination. Provider asks for details because it cannot identify the account. No corroborated resolution or public integration specification established by follow-up; distinguish a customer report from a proved contractual breach.

Customer account · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Benefits & employee experience

Expense and leave workflow

EOR help describes one dashboard for spending, approvals, vacation and sick leave. Approved expenses enter next monthly payroll and invoice; taxability depends on local limits and valid documentation. Specific leave rules, approval exceptions, mobile parity and reimbursement execution were not tested.

Published document · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Optional benefits cost and timing

Benefits help promises a breakdown of benefit amount, external provider fee and Native Teams administration fee before activation. Availability and tax treatment vary by country; confirmation is required. Benefits processed through payroll are typically reimbursed one month in arrears. No complete insurer, premium or claim-service schedule obtained.

Published document · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Pensions and eligibility

Help says mandatory pension enrollment occurs during onboarding, giving UK Nest as example, with employer/worker contributions shown on payslips. Changes, voluntary contributions and lawful opt-outs go through support. This is a documented policy, not proof that any disputed contribution was remitted.

Published document · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

G2 rasul continuation

Rasul O G2 account12517749 includes the same three-month salary-delay/exit wording attributed jointly to Native Teams and Lano in earlier Rasul Osmanbeyli Trustpilot material. Updated text says salary and termination eventually completed, then alleges an overtime repayment demand after signing a remaining-leave request. Mia Vujosevic acknowledges seriousness and offers investigation; an existing Native Teams Trustpilot reply says inquiries were supported and offers contact. These are one probable continuing customer case, not independent confirmations or separate failure counts. Responsibility between brands, payroll records, legal entitlement and final resolution remain unverified.

Customer account · Sources
Checked 2026-09-17

Customer statements and replies are not independently verified operating outcomes. Default/recent accessible-page selection, with invitations, incentives and affiliations retained. No prevalence, market-wide score or all-country quality inference.

Spain termination report

Miguel alleges Spanish social-security deregistration without notice, continued work, proposed backdated mutual termination and missing benefits documentation; names Native Technologies SL and says conciliation initiated. Provider 3 August reply says active private review without confirming facts. Targeted search found no independently verified judgment or case outcome. Current consent-based termination policy does not resolve the account.

Customer account · Sources

UK pension report

Janaka’s December 2025 account describes UK employment April–October, tax-code error, pension omissions/wrong contributions and October contribution still missing by year end. He acknowledges client late funding for August pay. January 2026 provider apology does not establish remedy. Enhanced sick pay/pension expectations depended on addendum; no automatic statutory breach inferred and no independent pension record obtained.

Customer account · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Contracts & responsibility

Liability indemnity and authority

General terms cap aggregate liability at amounts actually paid in the one month before the first event, to the maximum legally permitted extent, and exclude consequential losses. They contain broad user indemnity and as-is/no legal or tax advice disclaimers. Native Teams may assign/subcontract; client assignment requires consent. Negotiated MSA and local mandatory protections may differ; no enforceability opinion given.

Published document · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Mutual termination policy

Help prefers mutual termination where lawful and practical, explicitly requiring employee consent and discussing compensation comparable to unilateral exit. It explains a client’s commercial decision alone may not justify redundancy by the legal employer. This policy does not verify the propriety of any individual termination or claimed backdating.

Published document · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Payroll inputs and salary changes

Current help sets the 10th as cutoff for bonus, overtime, deductions and payroll-paid expenses; later inputs move to next cycle. Employer and employee app inputs are supported. Base-salary changes require a signed legal addendum, not a self-service entry. Country-specific agreement and latest calendar remain necessary.

Published document · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Remoter contract conflict

Help pricing describes Remoter as giving solo professionals official employment status and benefits. Separate Remoter terms, dated 1 March 2025, explicitly disclaim creation of employment and say users remain responsible for taxes/contributions. This unresolved document conflict requires product-specific written clarification; it does not cancel the separately advertised business EOR offering.

Research finding · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Termination notice and final pay

Current help requests at least five business days before probation termination and fourteen business days otherwise; an extra fee may apply. These operational lead times do not replace statutory employment notice. Legal team prepares documents and final pay/leave invoice once method and last day confirmed; no universal fixed termination tariff published.

Published document · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

IP and transfer gaps

General terms address platform/content intellectual property and contract generation, but a complete executed employee-to-client IP assignment chain was not inspected. Entity management is offered as a route to own operations, without a binding public transfer price, data-export deadline or continuity guarantee. A separate older public customer-contract template was found, but its current applicability was not established.

Research finding · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Spain termination report

Miguel alleges Spanish social-security deregistration without notice, continued work, proposed backdated mutual termination and missing benefits documentation; names Native Technologies SL and says conciliation initiated. Provider 3 August reply says active private review without confirming facts. Targeted search found no independently verified judgment or case outcome. Current consent-based termination policy does not resolve the account.

Customer account · Sources

Switching & leaving an EOR

FX tax and fee changes

General terms place exchange-rate variations and payment-gateway fees on users, exclude applicable taxes from charges and provide withholding gross-up subject to law. Fee changes use 30 days’ advance notice before the billing period ends, with disagreement termination seven working days before that end. No public EOR FX benchmark, spread or rate-lock schedule established; signed service terms may override.

Published document · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Remoter reserve scope

Separate Remoter terms require one month of projected service value or income equivalent plus 20% unless varied in writing, and refund unused balance within 30 calendar days after final settlement. They expressly state no FSCS protection and no interest. These Remoter provisions cannot substitute for missing business EOR deposit terms.

Published document · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Accrual and invoice allocation

General terms allow a separate monthly severance accrual based on gross salary and local rules. Surplus is refundable after termination, shortfall invoiced in final settlement, without a fixed public refund date. Payments may be allocated to oldest unpaid invoices regardless of client designation; late fees and suspension rights remain.

Published document · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Mutual termination policy

Help prefers mutual termination where lawful and practical, explicitly requiring employee consent and discussing compensation comparable to unilateral exit. It explains a client’s commercial decision alone may not justify redundancy by the legal employer. This policy does not verify the propriety of any individual termination or claimed backdating.

Published document · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Product boundaries

EOR, contractor payments, Contractor of Record, gig payments, entity management and Remoter are distinct offers under one brand. Entity management covers a client’s own existing or newly formed entities. Do not count these as separate competitors or assume wallet/card reports concern employer payroll.

Research finding · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Subscription exit and refunds

General platform subscription has a minimum three-month term, then indefinite duration. User may terminate through account; Native Teams has 30-day termination right and specified immediate suspension rights, including nonpayment uncured five days after notice. Started billing cycles have no prorated refund; ordinary fees non-refundable except discretionary cases. Separate signed service terms and local employment notice must be checked.

Published document · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Termination notice and final pay

Current help requests at least five business days before probation termination and fourteen business days otherwise; an extra fee may apply. These operational lead times do not replace statutory employment notice. Legal team prepares documents and final pay/leave invoice once method and last day confirmed; no universal fixed termination tariff published.

Published document · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

IP and transfer gaps

General terms address platform/content intellectual property and contract generation, but a complete executed employee-to-client IP assignment chain was not inspected. Entity management is offered as a route to own operations, without a binding public transfer price, data-export deadline or continuity guarantee. A separate older public customer-contract template was found, but its current applicability was not established.

Research finding · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

G2 rasul continuation

Rasul O G2 account12517749 includes the same three-month salary-delay/exit wording attributed jointly to Native Teams and Lano in earlier Rasul Osmanbeyli Trustpilot material. Updated text says salary and termination eventually completed, then alleges an overtime repayment demand after signing a remaining-leave request. Mia Vujosevic acknowledges seriousness and offers investigation; an existing Native Teams Trustpilot reply says inquiries were supported and offers contact. These are one probable continuing customer case, not independent confirmations or separate failure counts. Responsibility between brands, payroll records, legal entitlement and final resolution remain unverified.

Customer account · Sources
Checked 2026-09-17

Customer statements and replies are not independently verified operating outcomes. Default/recent accessible-page selection, with invitations, incentives and affiliations retained. No prevalence, market-wide score or all-country quality inference.

Spain termination report

Miguel alleges Spanish social-security deregistration without notice, continued work, proposed backdated mutual termination and missing benefits documentation; names Native Technologies SL and says conciliation initiated. Provider 3 August reply says active private review without confirming facts. Targeted search found no independently verified judgment or case outcome. Current consent-based termination policy does not resolve the account.

Customer account · Sources

UK pension report

Janaka’s December 2025 account describes UK employment April–October, tax-code error, pension omissions/wrong contributions and October contribution still missing by year end. He acknowledges client late funding for August pay. January 2026 provider apology does not establish remedy. Enhanced sick pay/pension expectations depended on addendum; no automatic statutory breach inferred and no independent pension record obtained.

Customer account · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Billing and payroll complaints

Recent accounts include missing bonus, incorrect invoices, salary delays, final-pay disputes and company-transfer paperwork problems. Hanna reports recurring invoice/debit failures and provider acknowledges repeated breakdowns; Gurpreet disputes additional salary funding while a deposit is held. A security reserve is not necessarily available payroll cash. Responses requesting contact or apologising are retained without marking unresolved cases repaired.

Customer account · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Employee data & security

Platform access and other context

G2 required CAPTCHA; Capterra signup gate prevented collection of stable review IDs and source/incentive disclosures. Visible Capterra accounts remain contextual sources, not extra normalized reviews. A Karina excerpt alleges disclosure of another client’s information but full account was unavailable. Tanmoy’s funds-held complaint has a provider counter-allegation of fraudulent activity; neither is established. Native Teams job-applicant reviews are excluded from EOR delivery conclusions.

Research finding · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Security access claims

Security help claims KYC, Strong Customer Authentication, email/SMS login codes for all users and SSL/HTTPS. No hands-on enforcement test, independent SOC/ISO report, penetration-test results or numeric breach/recovery commitments obtained. A general privacy-security assurance is not equivalent to an audited certification.

Research finding · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Privacy transfers and retention

Privacy notice dated 7 January 2023 permits group and third-party processing internationally, using adequacy or SCC safeguards where applicable. Retention depends on relationship, lawful purpose, limitation periods plus two months, and claims, then deletion/anonymisation. General terms incorporate a Data Processing Addendum but the operative addendum and complete processor-country register were not obtained.

Published document · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Wallet bug and product scope

Charles reports withdrawal-details error and identity-document display on an invoice; provider confirms a technical withdrawal-details bug and work on a fix. Other card users describe 72-hour or longer top-ups, often alongside positive support. These adjacent payment-service reports do not establish EOR payroll failure rates or a verified data breach. No corroborated disclosure incident or completed remediation obtained.

Customer account · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Business stability & track record

Identity and company record

Native Teams Limited, UK company 12584623, is active and incorporated 4 May 2020. Own history distinguishes creation in 2020 from Balkan launch in 2021. Privacy notice also identifies Hong Kong company 3155681. Group brand is not sufficient to identify the legal employer for a particular worker.

Research finding · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Funding and secondary exit

Own history reports EUR2 million seed in 2022 and EUR6.275 million in 2024. Haatch’s seed announcement body corroborates EUR2 million, despite dollar symbol in headline. Haatch says it sold its holding through a private secondary in April 2025 at 7.4 times cost: an investor exit, not proof of acquisition of the whole business. A database lead for 2026 funding lacked primary confirmation.

Research finding · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Funding and security deposits

Deposit help identifies two mandatory tiers held against employment liabilities. Additional Tier 3 funds are withdrawable subject to rules, not an unrestricted right to withdraw the mandatory deposits. Public documents inspected do not quantify each mandatory EOR tier, name custody arrangements, prove ringfencing or specify a fixed EOR refund deadline.

Research finding · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Historical UK finances

UK company’s unaudited 2024 filleted accounts, approved 26 September and filed 29 September 2025, show cash GBP994,725, debtors GBP5,415,024, current creditors GBP1,034,659 and net assets GBP5,380,748. Notes identify GBP5,410,625 owed by group after more than one year. Profit-and-loss statement not filed; zero average employees refers to this entity. These historical standalone figures cannot establish current group liquidity, payroll headcount or customer-fund protection.

Published document · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Liability indemnity and authority

General terms cap aggregate liability at amounts actually paid in the one month before the first event, to the maximum legally permitted extent, and exclude consequential losses. They contain broad user indemnity and as-is/no legal or tax advice disclaimers. Native Teams may assign/subcontract; client assignment requires consent. Negotiated MSA and local mandatory protections may differ; no enforceability opinion given.

Published document · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Platform access and other context

G2 required CAPTCHA; Capterra signup gate prevented collection of stable review IDs and source/incentive disclosures. Visible Capterra accounts remain contextual sources, not extra normalized reviews. A Karina excerpt alleges disclosure of another client’s information but full account was unavailable. Tanmoy’s funds-held complaint has a provider counter-allegation of fraudulent activity; neither is established. Native Teams job-applicant reviews are excluded from EOR delivery conclusions.

Research finding · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Secured charge

Companies House shows one outstanding charge in favour of Capchase Inc, created 29 October 2024 and delivered 4 November 2024, with a fixed-charge description. Outstanding registration alone does not establish default or insolvency; secured debt balance and full current group obligations were not verified.

Published document · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

G2 crosspost and sampling

Native Teams G2 target25 native accounts reached: ten default, nine previously unseen Lowest Rated and first six previously unseen Most Helpful. At least two are probable cross-platform continuations: Rasul case already linked, and anonymous September1 account13390994 repeats Elia Greenberg Trustpilot late-salary/no-phone/incorrect-data bullets and provider reply. Both are excluded from independent corroboration. Two further EOR-positive Most Helpful accounts were read in raw context but remain outside the25normalised-record target. No allegation frequency or independent-person count inferred.

Research finding · Sources
Checked 2026-09-17

Customer statements and replies are not independently verified operating outcomes. Default/recent accessible-page selection, with invitations, incentives and affiliations retained. No prevalence, market-wide score or all-country quality inference.

Forum affiliation and limits

Targeted public forum exploration found an explicitly affiliated Native Teams employee discussing salary-tier pricing under an explicitly affiliated Multiplier post. This is a provider claim, not independent customer validation. Separate deposit discussion concerns other providers and is not Native Teams evidence. Targeted searches did not independently resolve reviewed legal, payroll or privacy allegations.

Research finding · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Review sampling and positive evidence

50 unique complete Trustpilot accounts in Most Recent order were read and classified, displayed dates 30 December 2025–2 September 2026 including updated reviews. All labelled unprompted; profile displayed 283 reviews and asks for reviews. Positive accounts describe responsive support, easy administration and onboarding; Luka Krcmar reports unexpected charges resolved. Employment, freelancer and wallet accounts are separated. No population failure rate inferred.

Research finding · Sources
Checked 2026-09-16

Published documents do not establish negotiated terms or tested performance. Customer claims remain unverified accounts; no population failure rate inferred.

Pricing

$99 / employee / month advertised starting service fee.

Salary, employer costs and deposits are separate. Plan the full cost ↗

Price source & terms

From; country, headcount and service scope affect the quote

Checked 2026-09-16
Native Teams ↗Native Teams ↗Reddit ↗Native Teams ↗

Support & service

Named support and smooth Balkan onboarding appear in positive EOR accounts.

Published support hours conflict; other EOR customers describe slow ownership and escalation, without establishing a failure rate. Sources & context ↗

THE SAME TEN CHECKS FOR EVERY PROVIDER

Evaluate native-teams for your hire.

Turn the assessment into questions for your own hire. These detailed checks sit underneath the seven scored areas; a selected account may be relevant to more than one check.

This provider has not yet had the full review classification used for our three-provider pilot. The questions below are checks to complete, not a service assessment.

01Country & local deliveryBuyer questions

Start with the actual employing entity, your role and the people delivering the service locally.

No review excerpt selected for this area. The scorecard above also assesses public documentation.

Ask native-teams

  • Who will legally employ this person, and who delivers each local service?
  • Can you support our exact role, hiring country, working arrangement and expected duration?
Prepare for your provider call →
02Full cost & cash upfrontBuyer questions

Compare a full year of employment costs, extra charges, currency conversion and the cash tied up before payday.

No review excerpt selected for this area. The scorecard above also assesses public documentation.

Ask native-teams

  • What will this specific hire cost over twelve months?
  • Which additional charges can arise, and who must approve them?
Prepare for your provider call →
03Payroll & correctionsBuyer questions

Trace an approved payroll through to payment, then find out who fixes an error and how quickly.

No review excerpt selected for this area. The scorecard above also assesses public documentation.

Ask native-teams

  • How are payroll inputs, calculations and changes checked before approval?
  • What happens when an employee is paid incorrectly or late?
Prepare for your provider call →
04Support & accountabilityBuyer questions

Find the person who owns an urgent problem. Separate a quick acknowledgement from a resolved case.

No review excerpt selected for this area. The scorecard above also assesses public documentation.

Ask native-teams

  • How does a buyer or employee reach a person who can own an urgent issue?
  • How quickly can we reach a specialist in our hiring country and language?
Prepare for your provider call →
05Platform & integrationsBuyer questions

Test the employer view, employee view and every local portal with your own hiring scenario.

No review excerpt selected for this area. The scorecard above also assesses public documentation.

Ask native-teams

  • Show us a complete employer workflow from adding a hire to changing their contract.
  • Show us the employee experience on web and mobile.
Prepare for your provider call →

Run the 12-task platform demo →

06Employees & benefitsBuyer questions

Check country-specific benefits, leave, expenses and the day-to-day experience of the person you hire.

No review excerpt selected for this area. The scorecard above also assesses public documentation.

Ask native-teams

  • Which benefits are actually available, who pays, and what choice does the employee have?
  • How are local leave, holidays, time records and unusual entitlements represented?
Prepare for your provider call →
07Contract responsibilitiesBuyer questions

Understand who can make decisions, approve charges and bear the cost when something goes wrong.

No review excerpt selected for this area. The scorecard above also assesses public documentation.

Ask native-teams

  • Who bears the cost when advice, payroll or a filing is wrong?
  • Who can instruct local partners, appoint counsel or agree settlements?
Prepare for your provider call →
08Leaving & switchingBuyer questions

Settle notice, renewal, termination charges, deposit release and benefits continuity before you join.

No review excerpt selected for this area. The scorecard above also assesses public documentation.

Ask native-teams

  • What are the minimum term, renewal rules, notice window and early exit charges?
  • Show us an ordinary departure and a disputed termination.
Prepare for your provider call →
09Security & privacyBuyer questions

Follow sensitive employee data through the platform, local partners, access controls and incident response.

No review excerpt selected for this area. The scorecard above also assesses public documentation.

Ask native-teams

  • How do permissions, authentication and account recovery protect sensitive employee data?
  • Where does employee data go, and which subprocessors and local partners receive it?
Prepare for your provider call →
10Stability & track recordBuyer questions

Look beyond brand recognition to continuity plans, customer references and documented company events.

No review excerpt selected for this area. The scorecard above also assesses public documentation.

Ask native-teams

  • How will payroll and employment continue if your business or a key partner is disrupted?
  • What evidence should our leadership use to assess provider stability and track record?
Prepare for your provider call →

Country coverage

Confirm the employing entity and eligibility for your role before signing.

🇦🇷 Argentina ↗🇦🇲 Armenia ↗🇦🇺 Australia ↗🇦🇹 Austria ↗🇧🇷 Brazil ↗🇧🇬 Bulgaria ↗

Provider facts

ANONYMISED BUYING INSIGHTS

What the supplied call material adds.

Paraphrases from a privately supplied deal and ticket summary. The source is an EOR market participant with a commercial interest; we have not inspected the original recordings or full transcripts.

No call account for native-teams was supplied in this batch. We have not inferred one from another provider’s material.

Names, customer organisations and identifying details have been removed. These insights inform questions; they do not establish hidden charges, service failures or comparative popularity.

Read all the anonymised buying insights →

Sources & evidence

Provider statements describe advertised terms. They are not independent audits.

  1. Native Teams EOR country list
    Native Teams · provider · Checked 23 Sept 2026

    The current EOR page explicitly lists the countries where Native Teams says it provides Employer of Record services.

    Provider-owned website
  2. How do we terminate or offboard an employee, and what happens with final pay? | Native Teams Help Site
    Native Teams · documentation · Checked 16 Sept 2026

    Public source inspected; limitations and product scope retained in assessment.

    Provider-issued
  3. Native_Teams_Terms_and_conditions.pdf
    Native Teams · documentation · Checked 16 Sept 2026

    Public source inspected; limitations and product scope retained in assessment.

    Provider-issued
  4. How does Native Teams ensure compliance with global data protection laws (e.g., GDPR, CCPA)?
    Native Teams · documentation · Checked 16 Sept 2026

    Public source inspected; limitations and product scope retained in assessment.

    Provider-issued
  5. About Us | Native Teams
    Native Teams · provider · Checked 15 Sept 2026

    Public source inspected; limitations and product scope retained in assessment.

    Provider-issued
  6. Native Teams Reviews 2026: Details, Pricing, & Features | G2
    G2 · review platform · Checked 17 Sept 2026

    Full review questions, project context, disclosures and replies manually inspected.

    Independent review platform; each account retains its own invitation/incentive/affiliation labels.
  7. NATIVE TEAMS LIMITED overview - Find and update company information - GOV.UK
    Companies House · documentation · Checked 16 Sept 2026

    Public source inspected; limitations and product scope retained in assessment.

    Independent published source
  8. How do I submit payroll inputs or apply salary changes, bonuses, or overtime? | Native Teams Help Site
    Native Teams · documentation · Checked 16 Sept 2026

    Public source inspected; limitations and product scope retained in assessment.

    Provider-issued
  9. Native Teams pricing plans - features, benefits, and how they work | Native Teams Help Site
    Native Teams · documentation · Checked 16 Sept 2026

    Public source inspected; limitations and product scope retained in assessment.

    Provider-issued
  10. Native Teams Reviews 2026: Details, Pricing, & Features | G2
    G2 · review platform · Checked 17 Sept 2026

    Complete displayed review questions, project context, disclosures and replies manually inspected.

    Independent review platform; each account retains its own invitation/incentive/affiliation labels.
  11. How are expense reimbursements handled in payroll for EOR employees (timing, taxable vs. non‑taxable)? | Native Teams Help Site
    Native Teams · documentation · Checked 16 Sept 2026

    Public source inspected; limitations and product scope retained in assessment.

    Provider-issued
  12. Why does Native Teams prefer a Mutual Termination Agreement (MTA) over redundancy? | Native Teams Help Site
    Native Teams · documentation · Checked 16 Sept 2026

    Public source inspected; limitations and product scope retained in assessment.

    Provider-issued
  13. Deposit Rewards for Businesses
    Native Teams · provider · Checked 15 Sept 2026

    Public source inspected; limitations and product scope retained in assessment.

    Provider-issued
  14. Native Teams Limited
    Companies House · documentation · Checked 16 Sept 2026

    Public source inspected; limitations and product scope retained in assessment.

    Independent published source
  15. Where can I find my payslip? | Native Teams Help Site
    Native Teams · documentation · Checked 16 Sept 2026

    Public source inspected; limitations and product scope retained in assessment.

    Provider-issued
  16. Is my money safe with deposit rewards? | Native Teams Help Site
    Native Teams · documentation · Checked 16 Sept 2026

    Public source inspected; limitations and product scope retained in assessment.

    Provider-issued
  17. How does my pension work? | Native Teams Help Site
    Native Teams · documentation · Checked 16 Sept 2026

    Public source inspected; limitations and product scope retained in assessment.

    Provider-issued
  18. Terms of Service | Native Teams
    Native Teams · provider · Checked 15 Sept 2026

    Public source inspected; limitations and product scope retained in assessment.

    Provider-issued
  19. What are deposit rewards for businesses? | Native Teams Help Site
    Native Teams · documentation · Checked 16 Sept 2026

    Public source inspected; limitations and product scope retained in assessment.

    Provider-issued
  20. What’s included in my Native Teams subscription?
    Native Teams · documentation · Checked 16 Sept 2026

    Public source inspected; limitations and product scope retained in assessment.

    Provider-issued
  21. EOR and Payroll Pricing Plans | Native Teams
    Native Teams · provider · Checked 15 Sept 2026

    Public source inspected; limitations and product scope retained in assessment.

    Provider-issued
  22. Privacy Policy | Native Teams
    Native Teams · provider · Checked 15 Sept 2026

    Public source inspected; limitations and product scope retained in assessment.

    Provider-issued
  23. How do benefits or health insurance work, and what do they cost? | Native Teams Help Site
    Native Teams · documentation · Checked 16 Sept 2026

    Public source inspected; limitations and product scope retained in assessment.

    Provider-issued
  24. Native Teams Trustpilot recent page 2
    Trustpilot · review platform · Checked 16 Sept 2026

    Complete visible accounts, provider responses, dates and disclosures inspected.

    Self-selected public accounts; identities not independently verified.
  25. NATIVE TEAMS LIMITED charges - Find and update company information - GOV.UK
    Companies House · documentation · Checked 16 Sept 2026

    Public source inspected; limitations and product scope retained in assessment.

    Independent published source
  26. Can we customise clauses in the employment contract (e.g., probation period, non‑compete, work location/remote work)? | Native Teams Help Site
    Native Teams · documentation · Checked 16 Sept 2026

    Public source inspected; limitations and product scope retained in assessment.

    Provider-issued
  27. How do I activate deposit rewards? | Native Teams Help Site
    Native Teams · documentation · Checked 16 Sept 2026

    Public source inspected; limitations and product scope retained in assessment.

    Provider-issued
  28. How can I manage my team in the Native Teams platform? | Native Teams Help Site
    Native Teams · documentation · Checked 16 Sept 2026

    Public source inspected; limitations and product scope retained in assessment.

    Provider-issued
  29. Capterra visible accounts and platform access limitations
    Capterra · review platform · Checked 16 Sept 2026

    Default Most Helpful accounts inspected, then two Most Recent accounts expanded. Sign-up gate prevented stable ID and full source disclosure access. Sanitized G2 CAPTCHA observation retained separately within archive.

    Public-source research; source identity and limitations detailed in findings.
  30. Why is my salary delayed? | Native Teams Help Site
    Native Teams · documentation · Checked 16 Sept 2026

    Public source inspected; limitations and product scope retained in assessment.

    Provider-issued
  31. Full public help landing page exposes current support hours
    Native Teams · documentation · Checked 16 Sept 2026

    Full public help landing page exposes current support hours

    Provider-issued
  32. spain.pdf
    Native Teams · documentation · Checked 16 Sept 2026

    Public source inspected; limitations and product scope retained in assessment.

    Provider-issued
  33. NATIVE TEAMS LIMITED filing history - Find and update company information - GOV.UK
    Companies House · documentation · Checked 16 Sept 2026

    Public source inspected; limitations and product scope retained in assessment.

    Independent published source
  34. Global Entity Management Made Simple | Native Teams
    Native Teams · provider · Checked 15 Sept 2026

    Public source inspected; limitations and product scope retained in assessment.

    Provider-issued
  35. How much advance notice is required for termination? | Native Teams Help Site
    Native Teams · documentation · Checked 16 Sept 2026

    Public source inspected; limitations and product scope retained in assessment.

    Provider-issued
  36. Native Teams Reviews 2026: Details, Pricing, & Features | G2
    G2 · review platform · Checked 17 Sept 2026

    Full review questions, project context, disclosures and replies manually inspected.

    Independent review platform; each account retains its own invitation/incentive/affiliation labels.
  37. Public forum discussion including explicitly affiliated Native Teams pricing comment
    Reddit · forum · Checked 16 Sept 2026

    Public forum discussion including explicitly affiliated Native Teams pricing comment

    Native Teams employee explicitly discloses affiliation; original post is by a disclosed Multiplier employee.
  38. What do you get with the EOR plan?
    Native Teams · documentation · Checked 16 Sept 2026

    Public source inspected; limitations and product scope retained in assessment.

    Provider-issued
  39. Native Teams Trustpilot recent page 3
    Trustpilot · review platform · Checked 16 Sept 2026

    Complete visible accounts, provider responses, dates and disclosures inspected.

    Self-selected public accounts; identities not independently verified.
  40. Employer of Record (EOR) Services - Native Teams
    Native Teams · provider · Checked 15 Sept 2026

    Public source inspected; limitations and product scope retained in assessment.

    Provider-issued
  41. Native Teams Trustpilot recent page 1
    Trustpilot · review platform · Checked 16 Sept 2026

    Complete visible accounts, provider responses, dates and disclosures inspected.

    Self-selected public accounts; identities not independently verified.
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