SD Worx: research & sources
Strong payroll infrastructure and substantial corporate reporting support the group, while the G-P EOR arrangement needs its own pricing, contract and escalation detail.
Back to SD Worx overview →At a glance
Regional EOR
- Consider for
- Organisations combining European payroll expertise with G-P-delivered international employment.
- Main trade-off
- The operative EOR terms, liability, IP, exit costs and SD Worx/G-P responsibilities were not available.
Based on public documents and customer accounts. Global provider assessment; service has not been tested.
How this provider scores
How we score ↗Six global category scores and the supplied final total. These are provider comparisons, not country-specific service tests or customer review stars.
Total: 3.2/5
The final workbook total includes its adjustment and is preserved as supplied. Missing values are not zero. See the provider research below for terms, sources and practical checks.
Current research by topic
Read the findings, their scope and the documents behind them. Scores above link to their supporting evidence.
Country fit & local delivery
Delivery
SD Worx explicitly describes G-P as its EOR partner. Its 120-plus-country managed payroll footprint and 26-plus-country European payroll coverage include partners; neither establishes SD Worx-owned EOR entities. Exact employing entity, supported roles, onboarding prerequisites and immigration scope require a country-specific G-P/SD Worx proposal.
Provider statement · Sources
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Costs, deposits & currency
Commercial
No numerical EOR tariff or complete annual quote, FX spread, funding reserve or release conditions were found in inspected official pages. A one-partner/contract/SLA proposition is marketing, not inspected EOR terms. Payroll efficiency and accuracy percentages lack an inspected independent methodology.
Research finding · Sources
- Managed Payroll Services Across Europe | SD Worx ↗
- Trust Centre: Compliance and Security in HR & Payroll | SD Worx ↗
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Belgium notice forum scope
December 17, 2024 Belgian freelance forum author says their SD Worx contract requires registered notice before June 30 followed by six months’ notice and asks whether setting their own salary to zero removes administration fees. Four replies offer opinions or another supplier’s comparison; none demonstrates SD Worx waived fees or that a cancellation completed. This is social-secretariat/own-company payroll scope, not an inspected universal EOR exit term. Contract text, reason for leaving and final amount/outcome remain unverified.
Forum account · Sources
Unverified historical account, not legal adjudication or a customer failure rate. Replies/cross-posts are not separate incidents; policy evidence does not settle an individual outcome.
Switching context
A targeted Belgian forum thread contains conflicting views: one user praises moving from Securex to SD Worx with accountant support; another praises complex payroll, while an accountant criticises web tools. A bare allegation about payslips sent to a former employer has no corroborating document or response. A three-year lock-in comment names only an unspecified previous supplier and is not attributed to SD Worx.
Forum account · Sources
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Review context
Twenty recent Trustpilot posts and three G2 accounts were read with criticism, positive observations and visible replies preserved. Product scope is largely payroll portal/services, not EOR. Trustpilot newest-first sampling is heavily critical; G2 includes favourable payroll outcomes and UI/pricing criticism, with one explicitly incentivized review. No population failure rate is inferred.
Customer account · Sources
- Twenty most recent Trustpilot SD Worx records; highlights not duplicated ↗
- All three expanded SD Worx G2 payroll service reviews ↗
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Payroll that works in practice
Payroll
Managed payroll offers planning, validation, reporting and local expertise. The public workflow does not establish correction responsibilities, country cutoffs or a contractual compensation SLA. Reports of clear or timely payroll and reports of incorrect payroll/tax handling are preserved as customer accounts about payroll services, not G-P EOR outcomes.
Research finding · Sources
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Capterra recovery
Recovered all three Capterra payroll reviews in full: two5-star and one3-star accounts from2024. Users praise usability, mobile/dashboard, payroll detail and leave calendars; criticisms include dependence on provider customisation, authentication, missing tax-code alerts and possible local-system lag. One is incentivized, two explicitly non-incentivized. These syndicated accounts are counted once and remain adjacent to EOR.
Customer account · Sources
Three self-reports are not representative or EOR delivery verification; no provider response visible.
Review context
Twenty recent Trustpilot posts and three G2 accounts were read with criticism, positive observations and visible replies preserved. Product scope is largely payroll portal/services, not EOR. Trustpilot newest-first sampling is heavily critical; G2 includes favourable payroll outcomes and UI/pricing criticism, with one explicitly incentivized review. No population failure rate is inferred.
Customer account · Sources
- Twenty most recent Trustpilot SD Worx records; highlights not duplicated ↗
- All three expanded SD Worx G2 payroll service reviews ↗
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Support & accountability
Support
Local payroll specialists and service portals are advertised. Several Trustpilot replies direct workers to employer HR or technical/customer-experience support; replies are not proof of resolution. The EOR escalation owner and binding response/resolution times remain unknown.
Research finding · Sources
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Review syndication
Software Advice now redirects the old /hr/ URL to a readable /psa/ page with three accounts. The earlier indexed 2024 page showed two. All three displayed accounts match existing Capterra evidence: Verified Reviewer and Anil P. are labelled organic and Wannes O. incentivized. Pros, cons and available overall comments retain authentication/tax-alert friction, supplier-dependent customisation and lag with an uncertain cause alongside payroll/usability praise. No additional customers counted. Read More clicks revealed no further panel; only visible text is claimed read. Nearby Trustpilot widgets review Software Advice itself and are excluded.
Research finding · Sources
Existing review identities, dates and classifications retained. No EOR reliability/failure rate inferred.
Switching context
A targeted Belgian forum thread contains conflicting views: one user praises moving from Securex to SD Worx with accountant support; another praises complex payroll, while an accountant criticises web tools. A bare allegation about payslips sent to a former employer has no corroborating document or response. A three-year lock-in comment names only an unspecified previous supplier and is not attributed to SD Worx.
Forum account · Sources
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Review context
Twenty recent Trustpilot posts and three G2 accounts were read with criticism, positive observations and visible replies preserved. Product scope is largely payroll portal/services, not EOR. Trustpilot newest-first sampling is heavily critical; G2 includes favourable payroll outcomes and UI/pricing criticism, with one explicitly incentivized review. No population failure rate is inferred.
Customer account · Sources
- Twenty most recent Trustpilot SD Worx records; highlights not duplicated ↗
- All three expanded SD Worx G2 payroll service reviews ↗
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Platforms & integrations
Platform
Global payroll pages describe a dashboard, calendars, archiving, output validation, data exports/BI and HCM/time integrations. Employer/employee EOR workflows and country tasks outside the platform were not demonstrated. G2 reviewers praise organisation and data accuracy while reporting training/UI friction; Trustpilot includes repeated account-recovery complaints.
Research finding · Sources
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
2023 incident
The 2023 ESG report acknowledges an April 2023 cyberattack affecting UK systems and temporarily disrupting UK/Ireland client services. SD Worx says it restored services and the forensic investigation found no confirmed evidence of customer data taken. This is the company account, not proof of zero exposure or of EOR payroll failures; independent forensic findings and contractual remedies were not obtained.
Published document · Sources
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Review syndication
Software Advice now redirects the old /hr/ URL to a readable /psa/ page with three accounts. The earlier indexed 2024 page showed two. All three displayed accounts match existing Capterra evidence: Verified Reviewer and Anil P. are labelled organic and Wannes O. incentivized. Pros, cons and available overall comments retain authentication/tax-alert friction, supplier-dependent customisation and lag with an uncertain cause alongside payroll/usability praise. No additional customers counted. Read More clicks revealed no further panel; only visible text is claimed read. Nearby Trustpilot widgets review Software Advice itself and are excluded.
Research finding · Sources
Existing review identities, dates and classifications retained. No EOR reliability/failure rate inferred.
Capterra recovery
Recovered all three Capterra payroll reviews in full: two5-star and one3-star accounts from2024. Users praise usability, mobile/dashboard, payroll detail and leave calendars; criticisms include dependence on provider customisation, authentication, missing tax-code alerts and possible local-system lag. One is incentivized, two explicitly non-incentivized. These syndicated accounts are counted once and remain adjacent to EOR.
Customer account · Sources
Three self-reports are not representative or EOR delivery verification; no provider response visible.
Switching context
A targeted Belgian forum thread contains conflicting views: one user praises moving from Securex to SD Worx with accountant support; another praises complex payroll, while an accountant criticises web tools. A bare allegation about payslips sent to a former employer has no corroborating document or response. A three-year lock-in comment names only an unspecified previous supplier and is not attributed to SD Worx.
Forum account · Sources
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Review context
Twenty recent Trustpilot posts and three G2 accounts were read with criticism, positive observations and visible replies preserved. Product scope is largely payroll portal/services, not EOR. Trustpilot newest-first sampling is heavily critical; G2 includes favourable payroll outcomes and UI/pricing criticism, with one explicitly incentivized review. No population failure rate is inferred.
Customer account · Sources
- Twenty most recent Trustpilot SD Worx records; highlights not duplicated ↗
- All three expanded SD Worx G2 payroll service reviews ↗
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Benefits & employee experience
Employee
Payroll/HR and time data support are described, but country-specific EOR benefit insurers, coverage choices, leave representation and expense reimbursement timing were not established. Payroll software evidence is adjacent to the employee experience under G-P employment.
Research finding · Sources
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Contracts & responsibility
Contract
The trust centre describes MSA and Statements of Work but the inspected material does not disclose operative EOR liability caps, partner/counsel authority, indemnities or employee-to-client IP assignments. Contracting responsibilities across the SD Worx/G-P arrangement need explicit documentation.
Research finding · Sources
- Trust Centre: Compliance and Security in HR & Payroll | SD Worx ↗
- Managed Payroll Services Across Europe | SD Worx ↗
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Switching & leaving an EOR
Exit
No current EOR minimum commitment, renewal/notice window, termination charge or provider-transfer protocol was found. A Belgian forum exit discussion appeared in search but its full body was inaccessible; its reported notice terms must not be generalized to EOR or other countries.
Research finding · Sources
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Belgium notice forum scope
December 17, 2024 Belgian freelance forum author says their SD Worx contract requires registered notice before June 30 followed by six months’ notice and asks whether setting their own salary to zero removes administration fees. Four replies offer opinions or another supplier’s comparison; none demonstrates SD Worx waived fees or that a cancellation completed. This is social-secretariat/own-company payroll scope, not an inspected universal EOR exit term. Contract text, reason for leaving and final amount/outcome remain unverified.
Forum account · Sources
Unverified historical account, not legal adjudication or a customer failure rate. Replies/cross-posts are not separate incidents; policy evidence does not settle an individual outcome.
Switching context
A targeted Belgian forum thread contains conflicting views: one user praises moving from Securex to SD Worx with accountant support; another praises complex payroll, while an accountant criticises web tools. A bare allegation about payslips sent to a former employer has no corroborating document or response. A three-year lock-in comment names only an unspecified previous supplier and is not attributed to SD Worx.
Forum account · Sources
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Employee data & security
Security
SD Worx describes ISO 27001-aligned security, monitoring, training and data-processing agreements; managed payroll pages say data is hosted in Europe. Certificate scope, named subprocessors and G-P EOR data destinations were not inspected. Website privacy text is not a substitute for the employee DPA.
Provider statement · Sources
- Trust Centre: Compliance and Security in HR & Payroll | SD Worx ↗
- Phishing Protection | SD Worx ↗
- Privacy | SD Worx ↗
- Managed Payroll Services Across Europe | SD Worx ↗
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
2023 incident
The 2023 ESG report acknowledges an April 2023 cyberattack affecting UK systems and temporarily disrupting UK/Ireland client services. SD Worx says it restored services and the forensic investigation found no confirmed evidence of customer data taken. This is the company account, not proof of zero exposure or of EOR payroll failures; independent forensic findings and contractual remedies were not obtained.
Published document · Sources
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Switching context
A targeted Belgian forum thread contains conflicting views: one user praises moving from Securex to SD Worx with accountant support; another praises complex payroll, while an accountant criticises web tools. A bare allegation about payslips sent to a former employer has no corroborating document or response. A three-year lock-in comment names only an unspecified previous supplier and is not attributed to SD Worx.
Forum account · Sources
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Review context
Twenty recent Trustpilot posts and three G2 accounts were read with criticism, positive observations and visible replies preserved. Product scope is largely payroll portal/services, not EOR. Trustpilot newest-first sampling is heavily critical; G2 includes favourable payroll outcomes and UI/pricing criticism, with one explicitly incentivized review. No population failure rate is inferred.
Customer account · Sources
- Twenty most recent Trustpilot SD Worx records; highlights not duplicated ↗
- All three expanded SD Worx G2 payroll service reviews ↗
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Business stability & track record
Resilience
The 2025 annual report reports revenue of about EUR1.307bn, net result EUR101.4m and net debt EUR338.2m. The report includes financial statements and an auditor report. These group figures support corporate-scale assessment, not ring-fenced EOR payroll funding or the stability of every partner. Company pages describe roughly 80 years of history and more than 105,000 organisations served.
Published document · Sources
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
2023 incident
The 2023 ESG report acknowledges an April 2023 cyberattack affecting UK systems and temporarily disrupting UK/Ireland client services. SD Worx says it restored services and the forensic investigation found no confirmed evidence of customer data taken. This is the company account, not proof of zero exposure or of EOR payroll failures; independent forensic findings and contractual remedies were not obtained.
Published document · Sources
No private quote, signed EOR contract, outreach or operational trial. Provider claims are not independent delivery verification. Search absence does not prove absence of incidents.
Review syndication
Software Advice now redirects the old /hr/ URL to a readable /psa/ page with three accounts. The earlier indexed 2024 page showed two. All three displayed accounts match existing Capterra evidence: Verified Reviewer and Anil P. are labelled organic and Wannes O. incentivized. Pros, cons and available overall comments retain authentication/tax-alert friction, supplier-dependent customisation and lag with an uncertain cause alongside payroll/usability praise. No additional customers counted. Read More clicks revealed no further panel; only visible text is claimed read. Nearby Trustpilot widgets review Software Advice itself and are excluded.
Research finding · Sources
Existing review identities, dates and classifications retained. No EOR reliability/failure rate inferred.
Capterra recovery
Recovered all three Capterra payroll reviews in full: two5-star and one3-star accounts from2024. Users praise usability, mobile/dashboard, payroll detail and leave calendars; criticisms include dependence on provider customisation, authentication, missing tax-code alerts and possible local-system lag. One is incentivized, two explicitly non-incentivized. These syndicated accounts are counted once and remain adjacent to EOR.
Customer account · Sources
Three self-reports are not representative or EOR delivery verification; no provider response visible.
Pricing
Request a current quote
Salary, employer costs and deposits are separate. Plan the full cost ↗
Support & service
Local specialists and service portals provide defined contact routes, with both positive and critical payroll accounts retained.
Repeated access and service complaints remain relevant to adjacent payroll; EOR escalation ownership and binding resolution times are unclear. Sources & context ↗
Evaluate sdworx for your hire.
Turn the assessment into questions for your own hire. These detailed checks sit underneath the seven scored areas; a selected account may be relevant to more than one check.
This provider has not yet had the full review classification used for our three-provider pilot. The questions below are checks to complete, not a service assessment.
01Country & local deliveryBuyer questions
Start with the actual employing entity, your role and the people delivering the service locally.
No review excerpt selected for this area. The scorecard above also assesses public documentation.
Ask sdworx
- Who will legally employ this person, and who delivers each local service?
- Can you support our exact role, hiring country, working arrangement and expected duration?
02Full cost & cash upfrontBuyer questions
Compare a full year of employment costs, extra charges, currency conversion and the cash tied up before payday.
No review excerpt selected for this area. The scorecard above also assesses public documentation.
Ask sdworx
- What will this specific hire cost over twelve months?
- Which additional charges can arise, and who must approve them?
03Payroll & correctionsBuyer questions
Trace an approved payroll through to payment, then find out who fixes an error and how quickly.
No review excerpt selected for this area. The scorecard above also assesses public documentation.
Ask sdworx
- How are payroll inputs, calculations and changes checked before approval?
- What happens when an employee is paid incorrectly or late?
04Support & accountabilityBuyer questions
Find the person who owns an urgent problem. Separate a quick acknowledgement from a resolved case.
No review excerpt selected for this area. The scorecard above also assesses public documentation.
Ask sdworx
- How does a buyer or employee reach a person who can own an urgent issue?
- How quickly can we reach a specialist in our hiring country and language?
05Platform & integrationsBuyer questions
Test the employer view, employee view and every local portal with your own hiring scenario.
No review excerpt selected for this area. The scorecard above also assesses public documentation.
Ask sdworx
- Show us a complete employer workflow from adding a hire to changing their contract.
- Show us the employee experience on web and mobile.
06Employees & benefitsBuyer questions
Check country-specific benefits, leave, expenses and the day-to-day experience of the person you hire.
No review excerpt selected for this area. The scorecard above also assesses public documentation.
Ask sdworx
- Which benefits are actually available, who pays, and what choice does the employee have?
- How are local leave, holidays, time records and unusual entitlements represented?
07Contract responsibilitiesBuyer questions
Understand who can make decisions, approve charges and bear the cost when something goes wrong.
No review excerpt selected for this area. The scorecard above also assesses public documentation.
Ask sdworx
- Who bears the cost when advice, payroll or a filing is wrong?
- Who can instruct local partners, appoint counsel or agree settlements?
08Leaving & switchingBuyer questions
Settle notice, renewal, termination charges, deposit release and benefits continuity before you join.
No review excerpt selected for this area. The scorecard above also assesses public documentation.
Ask sdworx
- What are the minimum term, renewal rules, notice window and early exit charges?
- Show us an ordinary departure and a disputed termination.
09Security & privacyBuyer questions
Follow sensitive employee data through the platform, local partners, access controls and incident response.
No review excerpt selected for this area. The scorecard above also assesses public documentation.
Ask sdworx
- How do permissions, authentication and account recovery protect sensitive employee data?
- Where does employee data go, and which subprocessors and local partners receive it?
10Stability & track recordBuyer questions
Look beyond brand recognition to continuity plans, customer references and documented company events.
No review excerpt selected for this area. The scorecard above also assesses public documentation.
Ask sdworx
- How will payroll and employment continue if your business or a key partner is disrupted?
- What evidence should our leadership use to assess provider stability and track record?
Country coverage
Confirm the employing entity and eligibility for your role before signing.
Choose a country to check availability →Provider facts
What the supplied call material adds.
Paraphrases from a privately supplied deal and ticket summary. The source is an EOR market participant with a commercial interest; we have not inspected the original recordings or full transcripts.
No call account for sdworx was supplied in this batch. We have not inferred one from another provider’s material.
Names, customer organisations and identifying details have been removed. These insights inform questions; they do not establish hidden charges, service failures or comparative popularity.
Read all the anonymised buying insights →Sources & evidence
Provider statements describe advertised terms. They are not independent audits.
- Privacy | SD Worx
Privacy | SD Worx
Provider-issued material - Trust Centre: Compliance and Security in HR & Payroll | SD Worx
Trust Centre: Compliance and Security in HR & Payroll | SD Worx
Provider-issued material - SDW_ESGReport_2023.pdf
SDW_ESGReport_2023.pdf
Provider-issued material - Twenty most recent Trustpilot SD Worx records; highlights not duplicated
Twenty most recent Trustpilot SD Worx records; highlights not duplicated
Public independent source/search - SD Worx Software Advice live review page, three syndicated accounts
Original /hr/ URL redirects to /psa/. Full product page and user reviews inspected. Live page shows 3 reviews, compared with 2 on indexed 2024 page. Display order: Verified Reviewer, Marketing and Advertising 1001-5000 employees, monthly 2+ years, April2024 Best payroll software ever used, 5/5, Organic/no incentive; likes clean dashboard, notifications/mobile, dislikes much authentication and no tax-code-change alert. Wannes O., IT services 10000+ employees, weekly2+years, November2024 easy to use both for management as for the employee, 5/5, Incentivized; likes usability/team-calendar, wants less supplier dependence for customisation, says not personally responsible. Anil P., Entertainment2-10employees, monthlyunder12months, April2024 Creative Alliance Review,3/5,Organic/no incentive; likes payroll/holiday requests/approvals and worked-hours insight; possible lag with own-system cause acknowledged. Bodies and metadata match the three existing Capterra accounts, retained under existing identities. No response displayed. Read More controls clicked for first and second cards without any additional review panel opening; no unseen content inferred. All visible pros/cons/overall text retained below. Pricing by quote and integration names are directory claims, not executed EOR scope. Sidebar Trustpilot reviews belong to Software Advice, not SD Worx.
Review platform; syndication and provider descriptions separated - Phishing Protection | SD Worx
Phishing Protection | SD Worx
Provider-issued material - All three SD Worx Payroll Capterra reviews expanded
Recovered full user accounts including pros, cons, switch-from and incentive metadata.
Independent review platform; one review incentivized - Managed Payroll Services Across Europe | SD Worx
Managed Payroll Services Across Europe | SD Worx
Provider-issued material - SDWorx_AR2025_FinancialReport.pdf
SDWorx_AR2025_FinancialReport.pdf
Provider-issued material - All three expanded SD Worx G2 payroll service reviews
All three expanded SD Worx G2 payroll service reviews
Public independent source/search - Recognition | SD Worx
Recognition | SD Worx
Provider-issued material