SD Worx review

SD Worx explicitly describes G-P as its EOR partner. Its 120-plus-country managed payroll footprint and 26-plus-country European payroll coverage include partners; neither establishes SD Worx-owned EOR entities. Exact employing entity, supported roles, onboarding prerequisites and immigration scope require a country-specific G-P/SD Worx proposal.

No numerical EOR tariff or complete annual quote, FX spread, funding reserve or release conditions were found in inspected official pages. A one-partner/contract/SLA proposition is marketing, not inspected EOR terms. Payroll efficiency and accuracy percentages lack an inspected independent methodology.

Managed payroll offers planning, validation, reporting and local expertise. The public workflow does not establish correction responsibilities, country cutoffs or a contractual compensation SLA. Reports of clear or timely payroll and reports of incorrect payroll/tax handling are preserved as customer accounts about payroll services, not G-P EOR outcomes.

Local payroll specialists and service portals are advertised. Several Trustpilot replies direct workers to employer HR or technical/customer-experience support; replies are not proof of resolution. The EOR escalation owner and binding response/resolution times remain unknown.

Review syndication

Software Advice now redirects the old /hr/ URL to a readable /psa/ page with three accounts. The earlier indexed 2024 page showed two. All three displayed accounts match existing Capterra evidence: Verified Reviewer and Anil P. are labelled organic and Wannes O. incentivized. Pros, cons and available overall comments retain authentication/tax-alert friction, supplier-dependent customisation and lag with an uncertain cause alongside payroll/usability praise. No additional customers counted. Read More clicks revealed no further panel; only visible text is claimed read. Nearby Trustpilot widgets review Software Advice itself and are excluded.

Global payroll pages describe a dashboard, calendars, archiving, output validation, data exports/BI and HCM/time integrations. Employer/employee EOR workflows and country tasks outside the platform were not demonstrated. G2 reviewers praise organisation and data accuracy while reporting training/UI friction; Trustpilot includes repeated account-recovery complaints.

2023 incident

The 2023 ESG report acknowledges an April 2023 cyberattack affecting UK systems and temporarily disrupting UK/Ireland client services. SD Worx says it restored services and the forensic investigation found no confirmed evidence of customer data taken. This is the company account, not proof of zero exposure or of EOR payroll failures; independent forensic findings and contractual remedies were not obtained.

Payroll/HR and time data support are described, but country-specific EOR benefit insurers, coverage choices, leave representation and expense reimbursement timing were not established. Payroll software evidence is adjacent to the employee experience under G-P employment.

The trust centre describes MSA and Statements of Work but the inspected material does not disclose operative EOR liability caps, partner/counsel authority, indemnities or employee-to-client IP assignments. Contracting responsibilities across the SD Worx/G-P arrangement need explicit documentation.

No current EOR minimum commitment, renewal/notice window, termination charge or provider-transfer protocol was found. A Belgian forum exit discussion appeared in search but its full body was inaccessible; its reported notice terms must not be generalized to EOR or other countries.

SD Worx describes ISO 27001-aligned security, monitoring, training and data-processing agreements; managed payroll pages say data is hosted in Europe. Certificate scope, named subprocessors and G-P EOR data destinations were not inspected. Website privacy text is not a substitute for the employee DPA.

2023 incident

The 2023 ESG report acknowledges an April 2023 cyberattack affecting UK systems and temporarily disrupting UK/Ireland client services. SD Worx says it restored services and the forensic investigation found no confirmed evidence of customer data taken. This is the company account, not proof of zero exposure or of EOR payroll failures; independent forensic findings and contractual remedies were not obtained.

The 2025 annual report reports revenue of about EUR1.307bn, net result EUR101.4m and net debt EUR338.2m. The report includes financial statements and an auditor report. These group figures support corporate-scale assessment, not ring-fenced EOR payroll funding or the stability of every partner. Company pages describe roughly 80 years of history and more than 105,000 organisations served.

2023 incident

The 2023 ESG report acknowledges an April 2023 cyberattack affecting UK systems and temporarily disrupting UK/Ireland client services. SD Worx says it restored services and the forensic investigation found no confirmed evidence of customer data taken. This is the company account, not proof of zero exposure or of EOR payroll failures; independent forensic findings and contractual remedies were not obtained.