GoGlobal review

GoGlobal says founded in 2018 and expanded from EOR into business/corporate services in January 2025. Website privacy names GoGlobal K.K. BlueOcean is its platform brand. EOR, AOR, entity formation, payroll and HR advisory are separate scopes, and broader service coverage is not automatically EOR eligibility. Own story describes a private profitable partnership; profitability is a provider assertion rather than consolidated accounts inspected here.

China dispatch licence

Provider announcement says GoGlobal obtained a Chinese labour-dispatch licence in 2020 and claimed first foreign-controlled EOR status. It links a Beijing government record; that record could not be accessed during this pass. Historical announcement does not verify current licence validity, renewals, exact permitted roles or nationwide legal eligibility, and comparative exclusivity was not independently established.

January 2025 BlueOcean Payroll article says the software does not itself execute payments: it supports bank-ready files from local payroll software and a status step to mark payment. This describes payroll software, not proof that GoGlobal never pays EOR workers. EOR service promises employment/payroll administration; the legal payer and banking arrangement require contract/country confirmation.

Client money treatment

UK accounts disclose GBP169,139 client funds in separate designated accounts, excluded from business assets and not used as working capital. A GBP16,752 prior-year restatement removed client cash and matching liabilities with no net-asset/profit effect. This documents the UK accounting treatment, not statutory deposit insurance or uniform global EOR fund protection.

January 2025 BlueOcean Payroll article says the software does not itself execute payments: it supports bank-ready files from local payroll software and a status step to mark payment. This describes payroll software, not proof that GoGlobal never pays EOR workers. EOR service promises employment/payroll administration; the legal payer and banking arrangement require contract/country confirmation.

Payroll features and correction limits

BlueOcean Payroll describes individual/bulk uploads, remembered mapping, country-specific pay codes, calendar configuration, period comparisons, payroll validation, approvals, alerts and document storage. No fixed universal cutoff, error-correction guarantee or measured accuracy was found. Client-specific calendars and source inputs matter; a completed workflow does not establish accurate employee receipt.

EOR page promises a dedicated account manager in the client time zone. Client-talent page explicitly advertises 24/7 HR support, local language and in-country teams; this contradicts third-party assumptions that support is necessarily asynchronous. Payroll rollout includes a local specialist. No enforceable response/resolution SLA, guaranteed named cover or independent staffing/availability test obtained.

India worker complaints process

India POSH policy covers employees, contractors, visitors and remote workplaces, identifies committees from January 2026 and provides a separate route for other genders. It coordinates with a client committee where relevant. Published process gives complaint submission generally within three months, complaint copy within seven working days, reply within ten, inquiry resolution within three months and management action within sixty days. It prohibits retaliation and allows interim leave/transfer. Policy existence does not demonstrate successful handling of actual cases.

January 2025 BlueOcean Payroll article says the software does not itself execute payments: it supports bank-ready files from local payroll software and a status step to mark payment. This describes payroll software, not proof that GoGlobal never pays EOR workers. EOR service promises employment/payroll administration; the legal payer and banking arrangement require contract/country confirmation.

Country coverage and delivery

Current EOR page says 100+ markets; broader about page says 145+ while another panel says 100+. January 2025 launch states direct EOR in 83 countries and much expanded service delivery in-house. This is not a verified list of 83 individually licensed entities, nor proof that every service operates everywhere. Hire-specific employer, role eligibility, owned-versus-partner delivery and local portals remain unresolved.

Benefits page describes statutory and supplemental health, pension, life/disability, wellness and travel cover, including selection, enrolment, administration and renewal. It says both 100+ countries and nearly 200 countries on the same page; wider insurance reach must not be equated with EOR availability. Actual carriers, premiums, exclusions, leave processing and expense reimbursement rules remain unpublished/unverified.

India worker complaints process

India POSH policy covers employees, contractors, visitors and remote workplaces, identifies committees from January 2026 and provides a separate route for other genders. It coordinates with a client committee where relevant. Published process gives complaint submission generally within three months, complaint copy within seven working days, reply within ten, inquiry resolution within three months and management action within sixty days. It prohibits retaliation and allows interim leave/transfer. Policy existence does not demonstrate successful handling of actual cases.

Public terms are website terms effective February 2025, governed by Japan/Tokyo courts, with website liability disclaimers and chatbot-information limitations. They are not the EOR customer MSA or worker IP assignment. EOR material says client directs daily work; UK accounts describe customers bearing employment/termination costs while GoGlobal carries contractual payroll/compliance responsibilities. Full indemnities, liability caps, employee IP chain and approval rights remain contract-specific and unavailable.

Severance accrual policy

Provider severance article, published July 2021 and updated September 2025, describes country-based accrual deposits with no service fee on the accrual. Unused amounts are normally returned within three months of the last working day only after all termination matters are fully resolved. It requires termination discussion/agreement with GoGlobal and says accrual neither authorises dismissal nor caps unlawful-termination exposure. This is published policy guidance, not an inspected executed MSA.

April 2026 provider regulatory-tech case describes around 50 employees and 27 initial contractors, later 32, across multiple markets. It used termination-and-rehire in most countries, aligned benefits and provided local advice. Contractor invoices were consolidated monthly and payments managed through Altios. This establishes a provider-reported outside-platform dependency in that case, not common ownership with Altios or universal EOR payment routing. Case success is provider-selected evidence, not an independent customer sample.

Exit and entity transfer

GoGlobal offers EOR-to-own-entity handover and formation services. Switching guide emphasises contract review, final payments and transfer of payroll/benefit/employment records. A March 2026 Australian joint-venture case says EOR enabled timely launch while transition to own-entity payroll was planned; it does not establish completed transfer or a fee-free exit. Minimum notice, cancellation charges and complete deposit terms remain unverified.

Website privacy v25-02 effective February 2025 covers GoGlobal K.K. website visits, marketing and website support. It allows group/hosting-provider sharing and international transfers using adequacy or SCCs for EEA data; retention is purpose/legal-need based. It is not a payroll/employee DPA. No complete payroll recipient/subprocessor register, hosting map, employee retention schedule or contractual incident-notification deadline obtained.

Security assurance limits

February 2023 release says DNV granted ISO27001 certification; March 2024 release says EY conducted SOC2 audit for BlueOcean. Actual certificate scope/expiry, SOC report/type/period/exceptions, penetration test, incident history, uptime SLA, RTO/RPO and detailed SSO/MFA controls were not obtained. Provider wording about certification does not itself verify all current controls.

GoGlobal says founded in 2018 and expanded from EOR into business/corporate services in January 2025. Website privacy names GoGlobal K.K. BlueOcean is its platform brand. EOR, AOR, entity formation, payroll and HR advisory are separate scopes, and broader service coverage is not automatically EOR eligibility. Own story describes a private profitable partnership; profitability is a provider assertion rather than consolidated accounts inspected here.

Client money treatment

UK accounts disclose GBP169,139 client funds in separate designated accounts, excluded from business assets and not used as working capital. A GBP16,752 prior-year restatement removed client cash and matching liabilities with no net-asset/profit effect. This documents the UK accounting treatment, not statutory deposit insurance or uniform global EOR fund protection.